Quality Assurance Analyst

STEPHEN DOUGLAS PERRY

Quality Assurance Analyst

E 518-***-**** *************@*****.***

q https://www.linkedin.com/in/sdperry/ St Augustine, Florida

EXPERIENCE SUMMARY

eCommerce Quality Assurance Analyst eCommerce Remote) Over 25 years experience in the Software

QA field, creating and implementing manual and

Technology - NAOR automated test plans/scripts. Have hands on

Scandinavian Tobacco Group experience testing both multi platform software and

07/2023 06/2024 null hardware. Static and dynamic testing. Whitebox and

Scandinavian Tobacco Group A/S is a Denmark-based company engaged in the blackbox (code coverage, fault injection, static)

manufacture of cigars and pipe tobacco. The Company also holds a position in testing. Have developed, implemented and

the fine-cut tobacco category in the Scandinavian, the United States and other maintained complete and full regression test suites

markets.

Involved in all aspects of the SQA process and not

• The Company's portfolio contains more than 200 brands, including the Cigar

simply a "software tester". Design meetings, code

brands Cafe Creme, La Paz, Macanudo, CAO, Partagas (the United States)

reviews/walkthroughs, Status reports, test metric

and Cohiba (the United States)

reporting, etc .

• Pipe tobacco brands include Captain Black, Erinmore, Borkum Riff and W.O.

Larsen

Also experienced leading test teams in performance,

• Fine-cut tobacco brands include Bugler, Break, Escort, Bali Shag and

usability and load testing.

Tiedemanns

• The Company's sales offices are located in North America, Europe, New

Focused testing with RMM extensions and their

Zealand and Australia

integrations with CRM applications. Webservices and

• It has sales to more than 100 countries around the world.

API testing. 508 Accessability testing. JAWS testing

• Mobile testing

tool. Screeen resder an inspect option.

Software Quality Assurance Analyst- Integrations Team Lead Specialties: Regression testing, automated testing

tools Silk, Selenium, Test Complete), Good working

Datto, Inc.

knowledge of several defect tracking/reporting

12/2017 08/2023 East Greenbush, NY

applications as well as test case management

Company Description software. Have knowledge of third party integrations

• Conduct functional and integration testing to ensure software delivery meets such as Labtech, Kaseya Agent,Axcient, Kaseya, Dell,

quality standards. Managed Workplace and N Central. Familiar with

• Address inquiries from non-technical stakeholders, translating complex creating Boomi Integration process. Familiar with XML

technical issues into understandable terms. parsing programs.

• Maintain software integrity by implementing bug fixes and enhancements, Good working knowledge of the software

and documenting defects for developer resolution. development lifecycle as well as the SQA process.

• Design and develop test plans, scenarios, and procedures to enhance product

quality, while managing the software testing lifecycle and contributing to QA STRENGTHS

process improvements.

• Full mobile testing

Testing scalability and creativity

Expert in manual and automated testing

Software QA analyst methodologies.

Autotask Corporation

11/2009 12/2017 Acquired by Datto

E ective technical communication

Company Description Skilled at translating technical terms for

• Conduct functional and integration testing to ensure software delivery meets stakeholders.

quality standards.

• Address inquiries from non-technical stakeholders, translating complex

technical issues into understandable terms. Dedication to software quality

Experienced in enhancing software reliability

• Maintain software integrity by implementing bug fixes and enhancements,

and quality.

and documenting defects for developer resolution.

• Design and develop test plans, scenarios, and procedures to enhance product

quality, while managing the software testing lifecycle and contributing to QA Analytical problem-solving skills

process improvements. Proficient in problem-solving and ensuring

• Mobile testing software integrity.

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EXPERIENCE

Software QA Engineer

ReQuest

01/2005 - 11/2009 null

Company Description

• Developed and enforced quality assurance protocols to ensure software and

hardware integrity.

• Conducted comprehensive quality control assessments, identifying and

addressing performance issues.

• Administered and evaluated test scripts to measure product functionality,

reliability, and overall quality.

• Hardware/Software testing

QA Analyst

Keane

03/2004 - 01/2005 null

Software Installation/Upgrade Specialist, Custom

Programming

Medical Manager/Web MD

11/2001 - 08/2003 null

Software QA Engineer

Sales Partner Systems-Ormond Beach Florida

10/1997 - 07/2001 null

EDUCATION

AS, Computer Information Systems

Hudson Valley Community College

01/1994 - 12/1996

Degree and Field of Study

Columbia High School

Date period

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