Customer Service Delivery Driver
Resume:
Bruce Francis
Client Services
Jacksonville, FL *2246
**********@*****.***
• Customer service 35 years
• Management 25 years
• Transportation 35 years
Willing to relocate to: Yulee, FL - Fernandina, FL - Saint Augustine, FL Authorized to work in the US for any employer
Work Experience
Driver
BRF Services LLC - Jacksonville, FL
April 2020 to Present
• Transportation Specialist
• Negotiate Contracts
• Customer Service.
•
Delivery Driver
Instacart Shoppers - Jacksonville, FL
March 2020 to Present
Personal Shopping.
Deliver Orders
Director of Operations
L&M Family Caregivers - Springfield, VT
March 2012 to March 2020
• Marketing
• Hiring
• Training
• Client Assessments
• Billing
• Transportation Specialist
• Contract Agreements
Residential Care Manager
L & M Family Caregivers - Springfield, VT
March 2012 to March 2019
1. Resident Assessment
2. Resident Intake
3. Payer source
4. Hiring
5. Training
6. Menu Planning
7. Staff Schedules
8. Client Medical Appointments
Customer Service Manager
Walmart - Claremont, NH
January 2007 to October 2010
1 Training cashiers
2 Doing Cash Audits
3 customer service desk
4 working several departments
5 working with the manager on staff schedules.
Education
High school or equivalent in Accounting
FJC - Jacksonville, FL
August 1982 to June 1984
Skills
• Customer Care (10+ years)
• Customer Service (10+ years)
• Call Center (2 years)
• Driving Experience (10+ years)
• Meal Preparation
• Restaurant Management
• Office Management
• Courier
• Payroll
• Computer literacy
• Computer skills
• Data entry
• Direct sales
• Customer service
• Payroll
• Office management
Certifications and Licenses
Residential care home managerial course
March 2019 to March 2020
16 course Management course to Manage a level3 Residential care home CPR Certification& FirstAid
January 2007 to January 2025
CPR
First Aid
AED
CPR Certification
January 2023 to January 2025
Certified Home Health Aide
January 2023 to January 2024
First Aid Certification
January 2023 to January 2025
BLS Certification
January 2022 to January 2025
Assessments
Home health aide skills — Proficient
March 2021
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have Spent The Last 10 + Years working in the health care industry From Personal Care And working my way up to opening A Level 3 Residential Care Home, I have worked with Community Hospital in Providing Care For The People In our community, Provided care for our veterans so they can stay living in their own homes.
Contact this candidate