Technical Support General Manager

FERMIN A. RINCON MARTINEZ

PHONE: 901-***-****

EMAIL: ************@*******.***

Address: Memphis, TN 38115

Bachelor Degree: Electronics Engineer. Tuxtla Gutierrez Technological Institute Thesis Degree: TUXTLA CELLULAR COVERAGE. 1995

OBJECTIVE:

LOOKING FOR TELECOM MANAGER POSITION. I HAVE MORE THAN 30 GLOBAL YEARS EXPERIENCE AS PROFESSIONAL ON THE TELECOM & CONSTRUCTION FIELDS. EXPERIENCE:

MORE THAN 18 YEARS AS CONTRACTOR, GENERAL MANAGER ON MY OWN COMPANY RELATED BUILDING AND CONSTRUCTION, RADIO COMMUNICATION CELLULAR SYSTEMS, CCTV IMPLEMENTATION, BTS ANTENAS AND MICROVAWE INSTALATION.

I have provided installation supervision on BTS, operation and maintenance technical support, diagnostics and troubleshooting to cell sites. SUPERVISOR AND MANAGER.

I have more than 20 years of working experience on Cellular Systems using different equipment as Nortel, Ericsson

& Lucent. Lucent ECP – OMP, MSC Integration tests, Software Upgrades. Operations and Maintenance, Technical Support on 3G, 4G & 5G systems.

Deployment of third-party products in network, integration, product verification, and customer acceptance test.

I have promoted Customer Satisfaction. Perform meetings to register items & issues.

Provide first tier diagnostic support to customer and operation areas inside the company.

Strong knowledge of cell sites series II AMPS & CDMA Flexent cells, 3G, 4G and Base Station Nortel and Ericsson.

Installed the first CDMA Cellular System in Mexico to IUSACELL customer, swap out from Motorola to lucent technologies.

Bilingual: English-spanish.

Proactive with colleagues, teamwork.

Skills: Use Microsoft office (word, excel, power point), experienced on operation of DJI Mavic Drones (more 4 years). WORKING HISTORY:

Work permit: TN Visa (Trade Nafta visa)

SYNAPSIQ LLC: SEPTEMBER 2024 UP TODAY.

FIELD ENGINEER

Tennessee & Kentucky market. Install, commissioning, integration and call Testing to Base Bands Units (BB6630, BB6651). Ericsson equipment and ATT customer.

FUSION SOLUTIONS LLC: SEPTEMBER 2022.

RAN ENGINEER

Project: San Diego, Cal. November 2022 Only. Site Boss installation to medley networks. C. & C. ALPAFER: CONTRACTOR for IUSACELL (NOW AT&T) / Ericsson. Guadalajara, Mexico City and Puebla. 08/2017 - 09/2022

OMP IMPLEMENTATION TO CONSTRUCTION INDUSTRY, on housing construction in Tuxtla Gutierrez/Chiapas, Mexico.

Material management that demands precision and foresight. A master plan is set in place that covers the entire construction process, estimating the necessary quantities of raw materials, from concrete and steel to bricks and wood. The management team takes into account the house size, design, and structural requirements. Constant communication between the construction team and material suppliers. Inventory management tools allow for precise control of stocks and scheduled deliveries. Make adjustments as construction progresses, ensuring materials are available just when needed.

Project - 5G: RF systems and DC Power Equipment. Install, Commission and Integrate Antennas, DC-2, DC-6, DC-12 on AT&T Network.

Maintenance and Installation of Base Bands (DUs) Swaps and Software File downloads commissioning and integration of BBs.

Router installation, Port reconfiguration and Troubleshooting.

5G pre-integration green light test for BBU 6630 and rebuild cell and rets

LTE integration on AWS, PCS 700/600Mhz for low band on BBU6630 and BB5216.

Swap DUS to BBU 5216 and 6630, reconfiguration RETs, Rilinks, Cell, Radios.

SWAP Radios 4455 to Air32, reconfigure rets, sectors cells.

Integration SMALL cells including individual BBU 6630 for each sector.

Puebla Mexico: Installation Field Supervisor 3G and 4G. Supervised the installation, integration, and testing of cell sites and Switch as well as RBS Ericsson (RRH, BBH), ANTENNAS, POWER PLANTS, MOUNTS.

C. & C. ALPAFER: Construction Company CONTRACTOR for Ericsson. GENERAL MANAGER. Mexico City, MX. 12/2013 - 04/2017

Develop strategic plans according to specific requirements, portfolio and procedures for UMTS and LTE networks.

Lead and coordinate execution of HW and SW implementation and advanced troubleshooting on RAN elements.

Perform preventive and reactive HW and RF capacity analysis. Conduct audits to discard or identify potential failures in RAN network.

Analyze and interpret mobile traffic behaviors through graphics, KPIs formulas. RAN Integration Engineer. 09/2010 - 11/2013. ERICSSON. Mexico

RBS 3000/6000 remote (NIC) integration by running main scripts to set up the (e)NB to put it on air with Field tech on the phone.

Network management through OSS, Element Manager or Moshell.

Run scripts and parameter setting for Feature activations and license installation.

SW upgrade for BSCs, MGWs, (e)NBs and RNCs.

Validate documents and hardware status to perform on site RNC integration, scripting and troubleshooting.

Write acceptance test procedures, call tests.

C. & C. ALPAFER: Construction Company CONTRACTOR. OWNER. Chiapas. Mexico (2004 – 2010)

Deployment public construction: building, water supply systems, educational spaces construction, roads.

Since 2006, we are working as construction contractor to municipal and state government.

Deployment public construction: building, water supply systems, educational spaces construction, roads.

Own company dedicated to sell and design CCTV, radio communication vhf-uhf, home alarms. Tekmark Global Solutions. New Jersey USA. 2003.

Lucent Technologies International Inc. Mumbai India. ECP Subject Matter Expert (SME) Reliance Infocomm Ltd). India.

ECP, Operations and Maintenance and transfer knowledge for local engineers in several cities: Chandigarh, Jaipur, Delhi & Mumbai.

Conducted Integration tests for the MSC (ECP, AUTOPLEX-1000) specified by Lucent Technologies. Working on lucent 3G -1X system, ECP 19.0, Flexent modcells .

Support the cell team during cell (Modcell)/ECP integration. Support to RF team during RF optimization, Identification, tracking and resolution of any critical ECP issues

On the job trainee instructor, giving daily Operations and Maintenanceto the ECP and MODCELLS.

Implementation of OAM guide as activities book and application of troubleshooting

Applying methods and procedures to report and resolve a failure, use of the lucent documentation.

Responsible for ensuring network integrity of the ECP and OMP, knowledge transfer of ECP. Corrective, Preventive and Routine maintenance for local O&M Reliance infocomm engineers.

Perform weekly backup of the ECP and OMP-FX to tape, Assisted Lucent Technologies CTSO team, assign and test BTS alarms, Support the cell team during cell (BTS)/Access Manager integration, Support the RF team during cell

(BTS) RF optimization, Develop of MOPs, Support with growth procedures of Cell Sites. Performing work orders, ECP Software Upgrades.

Surveillance at NOC, Mumbai.

Lucent Technologies: Technical Support Services Engineer. Mexico Cellular System. (2001–1998). Guadalajara, Jal.

Provide support to five Autoplex / Flexent MSC’s (ECP and 5ESS) with series II amps, cdma & flexent cell sites.

Support CTSO testing the ECP Operations Maintenance Platform (OMP-FX),

Iusacell swap out from Motorola to Lucent cellular equipment.

Working on Test, Commissioning, Installation and acceptance of Lucent System.

Support new products, First Office Application (FOA), new features and generic retrofits to ECP, 5ESS & Cell sites.

Open trouble tickets (CARODS & AR’s), management of them following status and scaling to other support levels organizations.

Provide measurements to Iusacell Customer in order to improve their network performance using Clarity & SPA ( System Performance Autoplex).

Support Lucent CTSO testing the ECP Operations Maintenance Platform (OMP-FX),

Perform SU (Software Upgrade) on 5ESS and ECP Complex.

Search and read the ROP to get Logs and translate it.

Support RF team on cell site optimization.

Perform maintenance and troubleshooting to cell sites using ECP & OMP Systems.

Develop customer MOP’s (Method of Procedure).

Support to Installations Group.

Manage of database forms to ECP & 5ESS.

Cell Site Prime.

Northern Telecom (NORTEL): Technical Support Engineer. Mexico Cellular System. (1995–1997). México City.

Support TOPS 04 Telmex Project.

Peripheral Equipment Loading Prime on MTX, DMS & TOPS.

Support cellular MTX 03 to all Iusacell MSC’s.

Perform Wireless Statistics measurements as Prime.

Support Wireless 450 System and implement it to Iusacell.

Perform change of release to cellular MTX.

Nortel trainee Center, Acceptance to MTX 03.

Mexico National Bank (BANAMEX): LAN Manager. Mexico Computer Systems (1994–1995). Tuxtla Gutierrez.

Support Local Area Network & Wide Area Network of BANAMEX.

Computers Maintenance.

Network Administration.

New Systems application.

T E L C E L: Technical Support Engineer. Mexico Cellular System. (1993). Merida, Yucatan.

BTS Implementation in several cities.

Operation and Maintenance of cell sites.

Support cell sites in 5 States, South Eastern region with Ericsson equipment COURSES:

Lucent Technologies Courses:

LCTS CELL/RF PERFORMANCE AND ARCHITECTURE INTERNSHIP FOR THE LUCENT AUTOPLEX/FLEXENT PRODUCT. June 5-29, 2000. Whippany, New Jersey

FLEXENT CDMA MODULAR CELL STAND-ALONE & INTEGRATION TESTS. May 8-12, 2000. Altamonte, Florida

AUTOPLEX SYSTEM 1000 ECP COMPLEX MAINTENANCE. Nov 23-27, 1998. Campinas, Brazil

DESIGN AND PERFORMANCE ENGINEERING FOR AMPS CELLULAR SYSTEMS II. Jun 22-24, 1998. Mexico City

DESIGN AND PERFORMANCE ENGINEERING FOR AMPS CELLULAR SYSTEMS I. Jun 15-19, 1998. Mexico City

PRINCIPLES OF DIGITAL WIRELESS ACCESS RADIO COMMUNICATIOS. April 14-16, 1998. Mexico City

AUTOPLEX SERIES II CELL SITE MAINTENANCE. April 6-10, 1998. Altamonte, Florida Northern Telecom Courses:

MTX CELL SITE DATABASE. 1995. Nortel training center, Mexico.

MTX CELL SITE MAINTENANCE. 1995. Nortel training center, Mexico.

DMS-MTX OPERATION & MAINTENANCE. 1995. Nortel training center, Mexico.

INTERNATIONAL TRANSLATIONS. 1995. Nortel training center, Mexico.

MTX CELL SITE COMMISSIONING. 1995. Nortel training center, Mexico.

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