Administrative Assistant Front Desk
Resume:
Resume of Karen Steed
302-***-**** (cell)
*********@***.***
Professional Experience
Independce Place of Charlotte, Charlotte, NC 10/1/2018 to 10/17/2021
Front Desk Agent
• Assisting tenants to either move-in or move-out .Cashier for concession stand. Restocking merchandise and serving Sav-A-Plates for Veterans and Tenants. Maintain front lobby.
TTEC, Charlotte, NC 11/1/2018 to 12/1/2018
Customer Service at Home
• Assisted in transactions for the Bank of the West, daily deposit and account balances.Worked from home taking inbound calls from Clients.
Office Team – (Contract) Duluth, GA
Data Entry 6/1/2016 to 8/2017
• Input information into system for daily transactions of accounts.
Dewson Construction (Contract), Wilmington, DE 8/24/2015 to 03/17/2017
Accounts Payable
• Assisting in payment of bills to contractors and sub-contractors. Keeping track of invoice from Home Depot and Lowes along with sorting and mailing checks to payment for vendors. Daily date input of information for payment for contractors, materials and sub-contractors using the system Star Builder and Chameleon.
Kristin Konstruction (Contract), Claymont, DE 1/1/2014 to 3/30/2015
Administrative Assistant
• Assisting in the processing of insurance claims for damaged property due to water, fire, wind etc. Contact insured to set up appointments to schedule inspection of damage loss. Communicated with insurance adjusters from various insurance companies. Filing of paper work. Distribution of mail along with copying and faxing paper work authorization to insured to complete and signed.
Nationwide Insurance, (Contract) Newark, DE
Administrative Assistant 7/1/2014 to 9/3/2014
• Assigned to Nationwide Insurance, Newark, De. Assisted in the processing of posting payments and running of daily reports. Logged daily payments for deposit to banks. Gave client information for status of policy for auto, life and homeowners insurance.
Graver Technology (Contract), Newark, DE 5/27/2014 - 6/6/2014
Administrative Assistant
• Duties included filing, input data for finance department on a daily basis.
Cash Cure, Wilmington, DE 9/12/2012 - 11/22/2013
Administrative Assistant
• Duties include coverage of front desk, answering telephones, greeting clients.
• Input of weekly date for payables.
• Distribution of mail on a daily basis.
• Filing and typing documents.
• Assisted in hiring of new employees.
• Budgeted order monthly office supplies.
• Operated fax machine and scanner.
Wells Fargo Home Mortgage, Newark, DE 05/2011 - 08/2012
Front Desk /Receptionist
• Greeted clients.
• Answered of 5 lines on Comdial Phone System.
• Processed mortgage application to be shipped out for processing.
• Maintained compliance to keep documents in order so that branch would not be fined.
• Supported 10 consultants with reports, setting up appointments.
• Generated reports every Monday, and follow up status of loans.
• Copied, scanned and filed documents.
• Processed UPS/.Federal Express shipping online.
• Created Power Point presentation for office manager.
• Notified vendors for repairs on office equipment.
• Used AOW/ACT Database for customer information.
Multiple Assignments, Wilmington, DE and Fresno, CA 06/2006 to 05/2014
Administrative/Receptionist (Contract)
• Assignment at Farmers Insurance, Fresno, Ca. Called clients to obtain information to assist in purchase of auto and home insurance.
• New Castle County Board of Realtors, Wilmington, De. Set up and programmed lock boxes for realtors for showing of property.
• University of Penna. Hospital, Philadelphia, Pa. assigned to Gastrology Department worked closely with doctor to scheduled appointments for surgery. Managed patient files.
• Assisted in the management of the Vining’s Apartment Complex in Newark, DE. Reviewed applications for future tenants. Guided potential tenants and showed rental property.
Education
Mastbaum Vocational Technical High School
Computer Science/ Secretarial Specialty, Intel Computer School, Philadelphia, Pa G.P.A. 3.9/4.0
Everest University – Graduation date June 2015, Associate Degree Business Management-Earned the Presidential List and Deans List during the 1st, 2nd and 3rd semester. G.P.A. 3.8/4.0
DeVry University – Expected graduation date is June 2017, Bachelor of Science in Technical Management earned the Dean List during the 1st semester. G.P.A. 3.8/4.0
Skills Summary
• Microsoft Office (Word, Excel, PowerPoint, Access) AOW, ACT
• Lotus Notes, Microsoft Outlook 10-Key Adding Machine
• Quick Book Fax Machine
• ESO Shipment Scan Machine
• AOW, ACT
• 10-Key Adding Machine
References
Christina Beattie
153 Janine Way
West Grove, PA 19390
Alyse Lewkowitz
152 Kane Drive
Newark, DE 19702
Dr. Rev. Lalita Smith
1421 N University Ave
Apt. S-219
Little Rock, Arkansas 72207
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