GIANNA
Carter
BOTTLE WAITRESS
******.********@******.***
Bringing exceptional communication skills, a friendly demeanor, and a keen ability to
anticipate guests' needs in high-energy environments. Dedicated to providing top-
tier service, ensuring an unforgettable experience for patrons.
EXPERIENCE
ISLAND ROCK - Jamaican cuisine
e Maintain a clean and organized bottle
service area, ensuring quick and efficient
service.
e Handle cash, credit card payments, and
tips with accuracy, processing
transactions through POS systems.
e Collaborate with bartenders and
waitstaff to coordinate orders and
ensure timely delivery of beverages.
EDUCATION
e High school diploma
e East orange campus high school
East Orange, NJ
al
e Provided high-quality service ina
fast-paced nightclub environment,
taking orders, delivering food and
drinks, and maintaining guest
satisfaction.
e« Managed a busy section, handling
multiple tables and ensuring all
guests received timely service.
e Upsold premium alcohol and bottle
service packages to increase overall
sales.
SKILLS
e Customer Service Excellence
e Upselling & Sales
e¢ Multitasking & Time Management
e¢ Cash Handling & POS Systems
e¢ Team Collaboration
e Professional Appearance & Attitude