Senior Field support Engineer

**** ******* *** ******, ** *****

614-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Goal-driven and responsible problem solver experienced in electromechanical maintenance. Qualified in, electrical and mechanical engineering technology. Preventive/Facilities Maintenance tasks, installation of new systems and inventory control. Knowledgeable about chemical safeguards, machine operation, and manufacturing assembly and production as well as Servo motors, AC/DC motors and drives. Able to work independently and also contribute significantly to the successful employment team. Excellent time management, verbal and written communications skills, organization, mechanical aptitude, advanced technical knowledge base and detail oriented.

WORK EXPERIENCE

Equipment Maintenance Technician Basic Grain Products

10/2024 – 12/2024 Coldwater, Ohio

Performed service calls, maintained complex automated equipment, and completed preventive maintenance tasks as assigned

Maintained an organized and clean work areas

Equipment Maintenance Technician Illuminate USA, LLC

03/2024 – 08/2024 Pataskala, Ohio

Performed service calls, maintained complex automated equipment, and completed preventive maintenance tasks as assigned

Maintained an organized and clean work areas

Maintenance Technician Globus Printing and Packaging

08/2023 -- 09/2023 Minster, Ohio

Performed service calls, maintained facilities and machines, and completed electronic and mechanical repairs

Maintained an organized and clean work areas

Maintenance Worker Taylor Communications

04/2022 -- 06/2022 Coldwater, Ohio

Inventoried all maintenance supplies and reordered when necessary

Repaired and maintained machines for maximum uptime

Machine Operator Health Care Products

08/2021 -- 12/2021 Coldwater, Ohio

Efficiently operated machines on production line

Responded to down issues and repaired machines as needed

Followed preventive maintenance procedures

Maintained facilities by keeping work area clean and organized

Customer Service Representative Pitney Bowes, Inc.

08/2008 -- 05/2016 Stamford, Connecticut

Scheduled and performed preventative maintenance using troubleshooting procedures

Monitored and prioritized tasks to maximize customer satisfaction

Worked in a high-performance team environment

Built and strengthened strong customer relationships

Traveled to different factories repairing and maintaining machinery

Field Support Engineer Bell and Howell, LLC

01/2001 -- 04/2008 Durham, North Carolina

Provided advanced technical support training, advanced diagnostics, troubleshooting, and repairs

Oversaw activities of three associates, providing 24-7 support as team lead technician

Performed equipment installs and de-installs including moves to confiture and set up machines

EDUCATION

Tri Star Career Compact Certification Obtained -- 02/2024

Adult Education Program -- Robotics Certificate

Bowling Green State University Bachelor’s Degree Obtained

Electronics and Computer Engineering Technology

Wright State University Lake Campus Associate’s Degree Obtained

Associate of Applied Science -- Electronic Engineering Technology

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