VIKAS VAIDYA
Contact Phone: 825-***-****, Email: *****.********@*****.***
CAREER OBJECTIVE
To contribute to the growth of the organization using effective personality traits and work attitude, dedicated to evolving into a responsible professional and becoming an asset to the organization.
CORE SKILLS
Client Consultation and Management
Risk Assessment
Market Analysis and Strategic Planning
Computer Infrastructer Designing
Performance Optimization
EDUCATION
1.Matriculation (from Marc 2003- Sept, 2004)
DAV Sen Sec School, Punjab, India
2.Senior Secondary: (from Apr 2006-Aug, 2007)
Punjab Open School, Punjab, India
3.General English Course: (from Jan 2009-Mar, 2009)
GEOS Melbourne College of English, Melbourne, Australia
4.Diploma in IT (Network Eng.): (from Jan 2009-Dec, 2009)
Victorian Institute of Technology, Melborune, Australia
5.Diploma in Computer Hardware Technology, Chip componenet level networking: (from Aug 2013-Sept 2015)
A-Set Trainings & Research,New Delhi, India
PROFESSIONAL EXPERIENCE
Rahat Helpline, Amritsar, India Mar 2023 to May 2024
Worked as a helper
oConduct property survey and prepare detailed report.
oDeal with third party contractors to get job done according to plan.
oKeep track of ongoing work at site and report to the director of the company.
Nova Campus for Languages, Amritsar, India Dec 2018 to Dec 2022
Business Partner
oIdentify new market opportunities and drive expansion strategies.
oFacilitate cross-functional collaboration to enhance project outcomes.
oConduct competitive analysis to inform decision-making.
oMentor and support team members to develop skills and capabilities.
Softtalk Solutions, New Delhi, India Jul 2016 to Sept 2018
Technical Specialist
oProvide troubleshooting and support for software and hardware issues, ensuring timely resolution for clients.
oAssist in the deployment and integration of new technologies and systems for clients.
oConduct training sessions for clients and staff on software usage and best practices.
oCreate and maintain technical documentation, including user manuals and system configurations.
oTest and evaluate software solutions to ensure functionality and performance meet company standards.
Quattro Global Services Ltd, New Delhi, India Oct 2015 to May 2016
Solutions Engineer
oDesign and implement software applications and systems that meet client specifications.
oProvide technical support during the deployment phase and ensure smooth integration.
oConduct product demonstrations and training sessions for clients and internal teams.
oTroubleshoot and resolve technical issues post-implementation to ensure client satisfaction.
Private Cab Business, Amritsar, India Oct 2010 to Feb 2013
oManage daily operations, including scheduling rides and maintaining vehicles.
oEnsure compliance with local regulations and safety standards.
oDevelop marketing strategies to attract new clients and retain existing ones.
oHandle financial aspects, including budgeting, invoicing, and expense tracking.
oProvide exceptional customer service to ensure a positive experience for passengers.
COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Networking
Computer Hardware and network design
PERSONAL INFORMATION
Date of Birth : Sept 04, 1988
Gender : Male
Marital Status : Married
Language : English, Punjabi, Hindi