Scrum Master Project Manager

Joe Anand

Mbl# +1-205-***-****

H*b visa

Career Summary

• 25 years+ experience in IT, out of which, 9 years as an Agile Project Manager / Scrum Master.

• Certified SAFe Agilist, ScrumStudy Scrum Master, Certified Scrum Master (CSM) and Agile Certified Professional (PMI-ACP).

• Excellent track record in delivering web, mobile & cloud applications from concept to validation with high quality, with budget higher than 100M USD.

• Domain expertise in E-commerce, Automotive, Banking (Credit cards, loans), Retail, Insurance & E&U. Experience in mapping business requirements, designing customised solutions with strong analytical skills, ability to analyse business practices and define optimal procedures.

• Experience as SPOC liaising with onsite & offshore teams on development & support projects.

• Meticulous at communicating with stakeholders to provide accurate reporting and in- formation regarding the ongoing projects and initiatives.

• Seasoned professional, with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple projects concurrently.

• A skilled communicator with honed analytical, team building & mentoring skills, with Daily conversation level Japanese & Fluent English proficiency Project Experience

• Business Intelligence/Data Warehousing

• Mobile Software

• E-Commerce Systems, B2C & B2B Web Portal Development & Production Support Projects Involving Hadoop

• SAP BO XI R3.1, Java, J2EE, WebSphere, WebLogic, Oracle, MS-SQL Server, Microsoft Azure

& AS/400, Microsoft Azure - Cloud Migration

Education

Jun 1994 ~ Apr 1997: MCA (Master of Computer Applications) June 1991 - Apr 1994: B. Sc (Mathematics)

Certifications

2024 ScrumStudy Scrum Master

2020 Certified SAFe Agilist

2016 Certified Scrum Master (CSM)

2016 Agile Certified Practitioner (PMI-ACP)

2009 ITIL V3 Foundation

1998 ISO 9000 – Internal Auditor (Simplex Solutions) Technical Skills

Project Management: Microsoft Project

Technologies & Tools: Hadoop, MapReduce, Pig, Hive, Sqoop, Hbase, Pro*C & OOAD Programming Languages: Java 2.0, JSP, EJB, JavaScript, VBScript & Perl RDBMS: SQL Server 7.0/2000/2005/2008, MS Access-2000, MySQL & Oracle 10g JIRA, Eclipse, JBuilder 6.0, Jprobe, Net Beans, CVS, VSS, Apache Tomcat 4.0 IDE/Tools: WebLogic & WebSphere.

Microsoft Applications: Azure DevOps, Excel, Outlook, Power Point, Visio & Word Operating Systems: Mac OS, Windows 95/98/2K/NT/XP, DOS, UNIX and Linux Professional Experience

Jul 2021 - Nov 2024 : KPMG TAX, Japan

Scrum Master / Project Manager for CMS, DocLift & Cloud Migration projects. Responsibilities:

• Facilitate Scrum ceremonies for 2 product teams: - Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review & Sprint Retrospective.

• Removing impediments so that dev team may achieve the sprint / release goals.

• Based on Planning Poker, update the user stories / tech tasks / bugs with story points, Dev- Due, Sprint & Release Date in Azure DevOps.

• Coordination between Japanese customers & offshore teams.

• Coordination with network, IT admin and other teams which are connected to the current products.

• Prepare reports like Sprint Summary & monthly report to be sent to IT manager, business sponsor & SMEs.

• Prepare necessary documents for audits, work with risk management team to get them re- viewed and approved, before release to production. Nov 2020 - April 2021 : Manulife (Direct Contractor) Project Manager for EOL - Japan Business Applications & CXT Claims projects. Responsibilities:

As a Project Manager, I was responsible for

• Discussions with Business Sponsor & users

• Preparing GANTT chart, tracking plan vs actual timelines of tasks

• Following up with tech leads about current status of major milestones & issues.

• Working with POCs to remove impediments reported by tech leads

• Conducting daily huddle with dev & infra teams & bi-weekly meetings with business spon- sor and other stakeholders.

• Creating and updating Simplified Financials, Business Case, Risk Impact Assessment and other documentation.

• Updating status & financials in Planview every week, to be reviewed by Program Manager. Dec 2019 - Aug 2020 : Streamline

Project Manager/Scrum Master in Rakuten Mobile - 3rd floor lab, LMP & Testing Automation projects.

Responsibilities:

As a Project Manager/Scrum Master, I was responsible for

• Preparing GANTT chart, tracking plan vs actual timelines of tasks

• Following up with tech leads about current status of major milestones & issues.

• Working with Rakuten & Vendor SPOCs to remove impediments reported by tech leads

• Coordinating with CPO & POs of LMP to conduct backlog refinement

• Conducting daily huddle & bi-weekly meetings with dev team and POs and reporting week- ly progress.

• Conducting Sprint Retrospective and working on action items raised by dev team.

• Conducting Sprint Review to demo the features developed by dev team to Pos & CPO.

• Preparing Sprint & Release summary reports

July - Sep 2019 : SkillHouse

Project Manager in Philip Morris - Online Subscriptions Project. Responsibilities:

As a Project Manager, I was responsible for

• Preparing GANTT chart,

• Maintaining backlog,

• Following up with stream owners about major milestones, status,

• Working with Program managers to remove impediments reported by stream owners Sep 2018 – Mar 2019 : Nexus Corporation & Apr 2019 - Jun 2019 : ADATechJapan Scrum Master (contract) (Mobile Application Development Team, Toyota Corporation) Responsibilities:

• Facilitate Scrum ceremonies: - Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Re- view, Sprint Retrospective

• Removing impediments so that they may achieve the sprint / release goals.

• Participate in requirements discussion with product owners, regarding Azure to AWS migra- tion, new features to mobile app, etc.,

• Discuss with Dev team, create technical debt tickets to improve the quality of the prod- uct.

• Based on Planning Poker, update the features / tech tasks /bugs with story points, dev-due, sprint,

& release date.

• Coordination between product owner, dev team in japan and product owners & teams in USA.

• Working with product owner & scrum team to prepare artefacts: - Release roadmaps, Prod- uct backlog & sprint backlog.

• Prepare reports: - Team velocity, velocity graph, features delivered & sprint burndown to be sent to chief product owner.

• Scrum Training to team

Aug 2015 – Jul 2018 Rakuten, Inc. (Japan)

Jan 2018 – Jul 2018 : Scrum Master

Project: New Data Platform Project (10 engineers).

• New Data Platform project aims to integrate ODIN & SuperDB and other interfaces into 1 platform on Hadoop.

Aug 2015 – Dec 2017 Scrum Master

Project: Scrum Master for 2 API Teams, Program Manager for 6 API Teams Responsibilities:

• Facilitate Scrum ceremonies for API teams: - Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective.

• Acting as Scrum Master for Scrum Teams. - Removing impediments so that they may achieve the sprint / release goals.

• Participate in Requirements discussion with Product Owners

• Based on Planning Poker, update the features / tech tasks / bugs with story points, Dev- Due, Sprint, FixVersion & Release Date.

• Update GIAPI scope page with the committed Features, Tech Tasks, Bugs for the next sprint.

• Participate sprint planning hosted by Project Management teams involving all the teams within Global Ichiba.

• Coordination between Japanese customers & offshore teams.

• Coordination with UI, Mall, RGM, QA, Ops & DBA teams for smooth deployment of features.

• Working with Product owner & scrum team on artifacts such as Product Backlog, Spring Backlog and Release Burndown.

• Prepare reports like Team Velocity, Velocity Graph, Features Delivered & Sprint Burndown to be sent to API managers & Section managers.

• Scrum Training to different teams within Global Ichiba Achievements:

• Worked with multiple API teams to bring code / test coverage to 82% & above.

• Worked with PJM team to implement SAFe.

• Worked with API teams to improve velocity at a consistent pace. Nov 2005 – Dec 2013 Wipro Technologies (India, Japan, Australia) Scrum Master / Project Manager / Project Leader

• Removing impediments so that they may achieve the sprint / release goals.

• Facilitating Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.

• Working with Product owner & scrum team on artifacts: - Product Backlog, Spring Backlog, Sprint Burndown and Release Burndown.

• Planning project activities viz. scoping, estimation, tracking, change management, delivery management & post implementation support.

• Implementing project plans within budgets and deadlines, managing requirement gathering, system analysis and finalization of technical / functional specifications

• Coordinating with the development team for development / customization of software

• Coding, testing validity and logic of programs and deployment

• Responsible for reviewing functional & technical specifications and guiding team members

• Responsible for knowledge transition & implementing ITIL standards in production support projects.

Sep 2002 – Mar 2005 Zensar Technologies (India & Japan) Project Leader

• Business Analyst in Japan to prepare business process flows, data flow analysis & gap analy- sis.

• Responsible for desktop application & web application development

• Front end design includes prototype and screen designs, Database design includes design of tables, SQL store procedures, indexes and triggers Jun 1997 – Jul 2001 Simplex Solutions (P) Ltd, Bangalore (India) AS/400 Developer, Web Developer & Project Leader

• Responsible for web application development and web portals management. Visa: valid until Oct-2027

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