Project Management System Architect

Abhishek Ray

945-***-****/ ****************@*****.***

https://www.linkedin.com/in/abhishek-ray-340318308/

PROFESSIONAL SUMMARY:

Visionary with a fast-track career of over 15 years dotted with impactful roles in Project Management, Program Implementation and Technical Solutioning with marked leaders. Tech-Agnostic individual with progressive experience of designing building and implementing solutions favored by developers and customers alike.

Pega Certified System Architect & Certified Senior System Architect.

Lead the team for PRPC Activities, Flows, Flow Actions, Agents, Job Scheduler, SLA, Correspondence, Security, Reports, UI, Listeners, Connectors, Services, Portal and Decision rules following the PRPC best practices and guardrail warnings.

Worked for PEGA applications for Various Financial Services clients for 7+ years.

Strong experience in PRPC for defining hierarchy-based class structure and security based on roles and privileges, configuring agents, connectors, data models, process flows, business logic definition and user interface Design.

Extensive knowledge in Pega implementation cycle like Design, Development, Migration and Deployment of PRPC.

Expertise in developing and managing Workflows, Class structures design, developing User interface UI, creating various Flow actions, Activities.

Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc.

Worked on multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing Debugging along with Implementation, Documentation and incorporation of user feedback to plan enhancement in the Application system.

Experience in designing Class Structure, Workflows, Rule set management and utilities, Decision, Spin-off and Split- Join shapes in PEGA PRPC.

Experience in designing and Developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.

Extensively used Connectors and SOAP & REST Services in PEGAPRPC to integrate with external systems.

Had been the key contributor of the BDD Selenium Automation testing and build the framework from scratch for the Existing Pega Application.

Ensure alignment with enterprise technology standards (e.g. solution patterns, application frameworks, guardrail and other best practices) while designing, implementing, manage and participate in PEGA development.

Mapping business requirements for process enhancements & translating these requirements into functional specifications to technical snippets.

Experience in Test Automation with Selenium Java with BDD practices.

Expertise across domains like Cards, Payments, Mutual Funds and Expertise in working in Legacy Technology Mainframe for Cards and Payments domain for 7 years.

Played key role in backlog prioritization and sprint planning meeting the vision of the product.

Top notch professional with incisive acumen in directing major software programs across varied domains

Record of successful business integration; translating business strategies into profits commensurate with best interests of various clients

TECHNICAL SKILLS:

Pega tools: Pega PRPC 8.4; Pega CPDC 7.4; Pega Ethereum Blockchain Component; Pega PRPC 7.4 and 7.3.

Operating Systems: Windows 2000, XP, Windows NT, Unix/Linux (Red Hat), Ubuntu

Programming Language: Java, J2EE, SQL, PL/SQL

Data Base: Oracle 9i/10g, SQL Server, MS Access, DB2, MYSQL

Web Technologies: HTML, DHTML, JavaScript, XML, XSL, XSLT

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2/11g, web sphere 7.0/8.0/8.5.

Tools: Microsoft Visio, Rational Rose, Quality Center, Eclipse.

Methodologies: Waterfall, Agile/Scrum

EDUCATION & CERTIFICATIONS:

B.Tech. in Electronics & Communication from West Bengal University of Technology with 7.98/10 (CGPA)

CSA Certified and CSSA certified.

GPP Fundtech Certified Professional

PGDM from Welingkar Institute of Management Development & Research

PROFESSIONAL EXPERIENCE:

Infosys/Charles Schwab, Edison, NJ Pega Developer(Technology Lead), Apr 2022 – Current

Infosys/Charles Schwab, India Pega Developer(Technology Lead), Feb 2017 – Mar 2022

Project description: Charitable is an application initiative to migrate the legacy system (SWISS) for charity request workflow to PEGA BPM workflow. Post Swiss migration, the objective is to modernize the charity request capture, process, simulate and organize the events in an orchestrated manner. The project objective is to reduce the huge paper forms and multiple calls between Donor Relation representatives and Charitable Operation executives to create a seamless transparent charity request for faster processing and execution and as a result, saving multi-layer processing time and effort for Client.

Actively involved in Client interaction and design discussions and Participated in Application and Guardrail score improvement. Review design document and offshore interaction.

Designing and developing PEGA BPM 8.X applications.

Performing solution architecture with PEGA PRPC 8.X environments

Designing class structures, application framework, data models and developing workflows based on PEGA guardrails and best practices.

Co-ordinating with the project team to ensure the business architecture matches the needs of the customer.

Integrating business databases, legacy systems and web services.

Engage in technical discussion and perform code reviews, peer reviews and design reviews following Business Driven Development.

PEGA PRPC Technical design and configuration against documented requirements for the PRPC application.

Involved in Pega Rules and Process Commander Development of flow, flow action, section, class, data model, activity flow, migration of ruleset and managing ruleset

Developing Activity, flow, section, class, data model, Agent and other objects in PEGA.

Creation of Class structure in Pega PRPC, HTML rules, Properties Data types, Embedded Pages and Correspondences.

Implementation of Decision rules for business requirements and provide access to users.

Created Class structure, Workflows and Rule sets in Pega PRPC.

Worked on PRPC User Interface development - Sections, Harnesses, Flow Actions developing web-based UI’s using DHTML, Object-oriented JavaScript.

Coded various PRPC activities, flows, flow actions, assignments, SLA (Service Level Agreement), declarative rules.

Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into PMF stories.

Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators

Modified Workflows using MS Visio in PRPC.

Created Activities and steps for implementing Business Logic.

Designed and developed SLA's according to the business requirements.

Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging.

Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.

Participated in agile methodology for project implementation and assist managers with status updates and user demos on a regular basis.

Environment: Pega PRPC 8.x, IntelliJ, Maven, Bitbucket, Bamboo, SOAPUI, JIRA, JavaScript, Unix, XML and HTML.

Infosys Limited/ Charles Schwab, India Pega Automation engineer, Nov 2016 – Jan 2017

Project description: Mondelez Migration, Data Migration is an integral part of Mondelez modernization for the Call Centre/Client portal. Historical Data across geographies were present in CRAFT Legacy system. We enabled the data to be fed in the PEGA application with the help of File Listeners. The new application provides client friendly UI optimization with CRM solutions for customer support.

PEGA PRPC v7.2 System Architect, along with Analysis, Design, Development, Deployment and

Maintenance of BPM and Business Rules Engine (BRE)application using the PEGA Rules. Process Commander (PRPC) CRM 7.21 tool.

Created the Business Process Flows and Flow actions in PEGA PRPC.

Created agents, data tables and database tables and in Activity and Activity methods

Developed Use cases, Interaction Diagrams (sequence and Class Diagram) using Modelling Language and tools

Developed Workflows, Rule based Business Process Management (BPM) applications on PEGA Process Commander (PRPC).

Clear understanding of using Clipboard, Tracer and SMA for debugging.

RDB-methods & OBJ-methods (Oracle 10g) (Tool used: Tora 3.0)

Environment: PRPC v7.2, Java/J2EE, HTML, CSS, Apache Tomcat

Infosys Limited/AMEX, India Mainframe developer, Jul 2012 – Sep 2016

Project description: Enterprise Money Movement (EMM), Enterprise Money Movement (EMM - the to-be-singular money movement platform) is a highly sophisticated and robust system under Credits Authorization Systems (CAS) that is designed with the flexibility to support long-term money movement activities involving the enrolment of, or transfer of funds to/from Customers’ Financial Institutions (FI) and Financial Institution account (FIA) or other payment instrument (credit/debit cards, money market accounts, etc.). The project deals with developing functionality for electronically processing debit and credit transactions to a customer bank

account.

Development and Unit Testing using IBM Mainframe for COBOL, JCL.

Performed code configurations and version controller using Control-M.

Analysis of Prod data with GOPDA. Performance Testing using QMF.

Used various IBM utilities like DFSORT, IEBGENER, and IDCAMS to write various jobs depending on requirements.

Maintenance of JCLs, PROCs, PARMs and Loads for application.

Live movement of project into production with version control tool Endeavor.

Automated Quarterly reporting by creating a system which would generate CSV files for reports and email automatically to users.

The System is based on a set of COBOL/CICS/DB2 programs with the usage of VSAM files and MQ Series.

Creation High- and Low-level design documents which includes class and sequence diagram using Visio

Participated in code and design reviews and also used check style tool for code quality improvements.

Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project

Environment: COBOL, JCL, VSAM, DB2, REXX, EASYTRIEVE, MQ, QMF, CICS

Cognizant/First Data, India Mainframe developer, Nov 2009 - Jun 2012

MF developer for a leading Merchant and Card Issuer Organization

Develop mainframe applications including new & existing application development, maintenance and enhancement for various projects using COBOL, JCL,PL1, VSAM, DB2 and CICS

Analysis, Coding, Unit Testing, Regression Testing, and Implementation.

Prepared TSD for the new programs and implement the changes with the existing programs.

The new program which involves complex SQL and process flow are completely tested and reported/resolved the issue as and when required.

Involved in the testing which involves CICS and MQs.

Developed utilities like Expander, copier and Viewer using Confidential which was useful to entire development tool.

Setup the Environments for QA’s and coordinates in testing.

Responsible for Version control, movement of code and components from deployment area to integration system and production system

Tracking the progress of activities and attending status meetings.

Performing detailed turnover of all activities performed.

Giving KT (Knowledge Transition) to new team members.

Environment: Mainframe (COBOL, DB2, JCL, MQ, VSAM, changeman, File-Aid, CA7)

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