Business Analyst It Support

THOMAS CUNNINGHAM

Charlotte, NC • 980-***-**** • **********@*****.***

Havard Business School

Dear Hiring Manager,

Upon learning about the job opening, I was eager to contact you with my interest. When viewing the job descriptions, I realized how well my experience aligns with the qualifications you are seeking. From reading your company's website, I know your core mission and culture suit what I offer as a professional. My experience matches your requirements with my solid focus and dedication to establishing a dependable track record of strategic initiatives in driving data analysis, problem-solving, and effective communication to foster informed decision-making and drive organizational improvements.

As the Information Technology Support Technician at Lowe’s Companies, Inc, I excel at responding to technical support requests, delivering clear, step-by-step solutions to staff and clients to drive smooth operations. In addition, I am an astute Business Analyst who leverages keen expertise in resolving business issues and improve processes with credible certificate from Harvard Business School. My leadership philosophy promotes team collaboration, motivating staff to exceed goals. In addition, I am a resourceful problem solver, having managed projects and functional teams to ensure optimal fulfillment of objectives.

Vital career benchmarks include:

• Served as a subject matter expert installing and configuring hardware, software, networks, and applications to ensure reliable, efficient system performance in supporting business operations and organizational security standards.

• Earned notable recognition by facilitating internal communications, relaying updates, announcements, and schedules across departments to promote a connected, well-informed environment for staff and families.

• Mounted strategies to monitoring systems and networks constantly, identifying and resolving issues promptly to maintain uptime, optimize performance, and secure data against potential breaches.

• Train and supported teams in sales, business, and marketing strategies, equipping staff with essential skills to enhance performance, drive growth and meet organizational objectives. I have become adept at delivering successful experience in business and administration while maintaining accuracy, coupled with a keen dedication toward executing operational excellence programs. In addition, my success in unearthing new growth opportunities through excellent business relationships skills and turning them into long-term partnerships positions me to impact your organization.

I look forward to discussing this position, and my qualifications, with you in further detail. Thank you for being so considerate.

Sincerely,

Thomas Cunningham