AUDREY
O’HARA
S P A P R O F E S S I O N A L
Oversee day-to-day operations of a successful,
customer-focused spa business, ensuring high-
quality service and client satisfaction.
Develop and maintain strong customer
relationships, fostering a loyal client base through exceptional service and personalized experiences.
Maintain up-to-date knowledge of industry trends,
spa treatments, and new skincare products to
ensure spa offerings remain current and
competitive.
Provide expert massage therapy services, tailoring treatments to client needs, promoting relaxation,
and relieving muscle tension.
Accurately pick, pack, and ship customer orders,
meeting productivity and quality standards in a fast- paced environment.
Collaborate with team members to maintain
organized stock levels, assist with inventory control, and support warehouse operations, contributing to
overall operational efficiency.
2011 - Present
2023 - 2024
Owner/Operator
Warehouse Associate
Audrey O’Hara Spa Studio I North Liberty, IA
Amazon I Iowa CIty, IA
E D U C A T I O N
CARLSON COLLEGE OF MASSAGE THERAPY
LICENSED MASSAGE THERAPIST
2012 - 2013
2008 - 2009
THE SALON PROFESSIONAL ACADEMY
LICENSED ESTHETICIAN
S K I L L S
Business Management
Retail Sales
POS Systems
Mindbody Scheduling
Software
Inventory Management
Swedish Massage
Trigger Point Therapy
Skin Analysis
Microdermabrasion
Hair Removal
Excellent Customer Service
Greet and assist clients with appointments,
inquiries, and service recommendations, ensuring a positive and welcoming atmosphere.
Educated clients on skin care retail and spa
treatments
Provided personalized skincare treatments,
including facials, microdermabrasion, and chemical peels, tailored to clients' skin types and concerns. Performed professional body waxing services.
2004 - 2011
Licensed Esthetician + Front Desk Coordinator
Zenders Salon & Spa I Iowa City, IA
2004
LA’ JAMES INTERNATIONAL COLLEGE
LICENSED NAIL TECHNICIAN
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West Branch, IA