Customer Service Exceptional
Resume:
TITUS WALKER
CONTACT
Katy, Tx *****
*************@*****.***
PROFESSIONAL OBJECTIVE
Seasoned professional with a focus on customer service and a proven ability to deliver exceptional service and enhance stakeholder satisfaction. Leveraging a strong background in logistics and warehouse operations, I have developed outstanding organizational and communication skills. Committed to maintaining high standards of safety and efficiency, I am eager to transition my career to contribute to a dynamic team, drive company success, and support the bottom line through exceptional customer service and operational excellence. EDUCATION
Diploma • Jan 2003
Ouachita Job Corp
Hot Springs, Ak
CERTIFICATIONS
Plaster Certification
Forklift Certification
Making decisions certification
KEY SKILLS AND COMPETENCIES
Exceptional Customer Service Leadership And Team Training Inventory Management Safety Compliance (OSHA)
Forklift Operation and Heavy Machinery Efficient Problem-Solving Organizational and Communication Skills Technology Equipment Operation (Rf Scanners) PROFESSIONAL EXPERIENCES
GREENMILE FREIGHT SOLUTIONS – Houston, Texas
August 2022 – September 2023
• Delivered exceptional customer service and operations by overseeing logistics and inventory, addressing inquiries, resolving issues, and ensuring timely and accurate deliveries.
• Trained and supervised new employees, emphasizing customer service standards and safety protocols.
• Ensured adherence to all safety standards and operating procedures. TEXAS CUSTOM SPICE WAREHOUSE – Houston, Texas
July 2018 – August 2022
• Inspected, unloaded, and put away products from inbound trailers and containers, ensuring quality and accuracy.
• Operated a sit-down forklift and other heavy equipment safely and efficiently, maintaining compliance with OSHA guidelines.
• Managed inventory using Radio Frequency (RF) Scanners, ensuring accurate records and smooth facility operations.
• Provided excellent customer service through efficient processing, packing, and stocking of products. KWIK KAR – Houston, Texas
May 2017 – July 2018
• Delivered outstanding customer service by assisting customers with vehicle services and inquiries.
• Managed sales and inventory, ensuring accurate and efficient stock management.
• Operated heavy equipment and performed vehicle service tasks with a focus on safety and customer satisfaction.
PROFESSIONAL SUMMARY
I am a dedicated and hardworking professional eager to transition my career focus to customer service. With my extensive customer service expertise and operational skills, I am confident in my ability to drive success at your esteemed company. Please consider my resume for opportunities where I can make a significant impact on your team. Thank you for your time and consideration.
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