Anitha Basapurammulinti
SERVICE SPECIALIST
OBJECTIVE:
Dynamic and customer-focused professional with experience in infrastructure project management, fast-paced food service, and digital retail operations at Walmart. Driven by a passion for service excellence, I seek to leverage my strong communication, time management, and operational skills in a manufacturing/retail environment. My goal is to ensure high-quality production standards and contribute to efficient manufacturing processes, ultimately enhancing customer satisfaction and operational efficiency.
CONTACT:
******.***.*****@*****.***
Jacksonville, FL 32216
EXPERIENCE:
DIGITAL RETAIL ASSOCIATE
WALMART
Sep 2024 – Dec 2024
Efficiently processed customer orders received through Walmart's digital platforms, ensuring accuracy and timeliness.
Proficiently utilized handheld devices and Walmart’s order management systems.
Selected products from inventory, carefully packed them, and prepared them for shipment to meet delivery deadlines.
Conducted quality checks to ensure that all items met Walmart's standards before dispatching them to customers.
Consistently met order fulfilment deadlines, even during peak periods.
Demonstrated strong organizational skills in locating and selecting items throughout the stores.
Contributed to a smooth and efficient online order fulfillment process.
DRIVE-THROUGH KITCHEN & SERVICE OPERATOR
CORNER FARM KITCHEN
May 2024 - Current
Managed drive-through operations, ensuring efficient workflow and high-quality food preparation.
Engaged with customers, processed orders, and handled billing transactions with accuracy.
Maintained food safety standards and a clean kitchen environment.
Worked 8-10 hours per day, prioritizing tasks in a fast-paced setting.
EDUCATION:
Associate Degree in Civil Engineering Technology
2005-2008
SKILLS:
Customer Service & Interaction
Time Management
Communication & Collaboration
Operational Efficiency
Quality Control
Project Management
Attention to Detail
Adaptability
Anitha Basapurammulinti
SERVICE SPECIALIST
PLANNING ENGINEER
ASTER INFRATECH
Dec 2010 - May 2011
Played a key role in the Planning department, focusing on bidding for government projects and managing project timelines.
Led the planning and execution of major projects, including pile work at Vizag city Port, ensuring timely and successful completion.
Participated in weekly progress meetings, providing updates on schedule adherence, resource allocation, and overall project health.
Monitored project progress, identifying potential risks and implementing corrective actions to mitigate their impact.
Planned and coordinated materials, equipment and labor the projects.
Maintained excellent communication with client, providing regular updates on project status and addressing concerns promptly.
BILLING & QUALITY SURVEY JUNIOR ENGINEER
NEW CONSOLIDATED CONSTRUCTION COMPANY LTD
Jun 2010 - Nov 2010
Managed billing processes and procurement tasks, ensuring accurate financial management and resource allocation.
Conducted quality surveys and ensured that projects adhered to industry standards and client specifications.
Collaborated with engineering team to determine project progress.
Studied corrections from senior engineers to learn and grow professionally.
Reduced production costs by implementing cost-saving measures in materials procurement and manufacturing processes.
ASST PROJECT ENGINEER IN ADMINISTRATION BSCPL INFRASTRUCTURE LIMITED
May 2008 – May 2010
Assisted in the Admin department and Procurement, verifying purchases and ensuring accurate documentation.
Conducted quality checks on materials and work progress, coordinating with the Engineering department and site teams
Provided reliable assistance to project manager during client meetings, presenting progress updates and addressing any concerns promptly.
Assisted in preparing day to day reports.
CERTIFICATIONS:
Autocad Certified
Food Handler Certified
TRAINGINGS:
PMP Training on Project Managenment
Tools Planning and Project Changes