Support Engineer Network

SATYA SAI SANKAR SIDDANI

Network Support Engineer L2

SUMMARY

Experienced Network Support Engineer with expertise in LAN, VLAN installation, FTTH GPON, and EPON. Skilled in configuring and troubleshooting wireless devices, including Ubiquiti Nano Stations and Power Beams. Strong knowledge of OLT configuration, Mikrotik Router Boards, and network infrastructure maintenance. Committed to optimizing network performance, ensuring seamless connectivity, and resolving technical issues efficiently. EXPERIENCE

Network Support Engineer L2

• Managed maintenance of FTTH GPON and EPON networks to ensure optimal bandwidth delivery.

• Provided technical support for enterprise and retail customers, resolving network issues efficiently.

• Configured and maintained OLT, routers, and switches, ensuring seamless connectivity.

• Conducted routine maintenance and system upgrades to improve network stability.

• Led troubleshooting of TCP/IP, VLAN, and routing protocols to optimize network performance.

Senior Technician

COASTAL BROADBAND ONLINE SERVICES September 2017 – March 2020

• Configured and managed Sy-Rotech OLTs, D-Link, and DBC Switches to support broadband services.

• Developed and expanded the network by installing new connections, including fiber slicing and router configuration.

• Resolved complex network-related issues for operators and customers through remote support and on-site troubleshooting.

Broadband Technician

VENKATA SAI COMMUNICATIONS May 2014 – August 2016

• Maintained and repaired fiber lines, including fiber splicing and OFC network troubleshooting.

ȁ Tanuku, Andhra Pradesh ȁ Ϊͻͳ ͻͶͻʹͳͶ ʹʹͳ ȁ satyasaisankar ̷ gmailǤcom VENKATA SAI INTERNET PVT LTD March 2020 – Present

• Installed and configured network equipment based on industry standards and manufacturer specifications.

• Provided on-site support to resolve customer network issues efficiently. EDUCATION

CERTIFICATIONS

CCNA (Cisco Certified Network Associate) – Zoom Technologies SKILLS

• Networking: VLAN Configuration, Routing & Switching, TCP/IP Protocols

• Technical: OLT Configuration, Mikrotik Router Boards, Device Installation

• Fiber & Wireless: Fiber Splicing, FTTH/OFC, Ubiquiti Nano Stations, Power Beams

• Troubleshooting: Network Infrastructure Maintenance, Issue Resolution LANGUAGES

Diploma in Electronics & Communication Engineering State Board of Technical Education and Training ȁ April ʹͲͳͳ – May ʹͲͳͶ Secondary School Certificate

High School ȁ March ʹͲͳͳ

• English

• Telugu

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