Customer Service Associate
Resume:
Boopalan
Venkatraman
************@*****.***
***, ******** ****, ********-******
Experience
CSA (Customer Service Associate) HRH Next Solutions Pvt Ltd… September 2023 -November 2023
Establish and continually improve customer satisfaction and loyalty with the operations, products, services by understanding customer expectations and needs and addressing them responsibly and effectively.
Process Executive Patra Indian BPO Services Pvt. Ltd., February 2024 – Aug 2024
As a Process Executive, I will be responsible for recognizing innovative business opportunities. I will also be responsible for preparing monthly sales progress reports. Moreover, I should be able to resolve all the queries and complaints of the clients. Education
June 2018 – April 2021
Bachelor Of Arts in English Literature, Excel College for Commerce and Science. Achievements
I was University Cricket player during my college academic Years and as well as Zonal Level Football player during School Days.
Skills
Project management
MS Office
Data analysis
E mail creation
Communication
Interpersonal Skills
Team working Person
Active listener
Accountability
Good Negotiator Good Verbal and Non-verbal Communication
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