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Front Office Food Services

Location:
Nairobi, Nairobi County, Kenya
Posted:
March 10, 2025

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS:

KATUMO STELLA NZILANI

ADDRESS: P.O.BOX 115**-***** NAIROBI

CELL NO: +254***-******

EMAIL: *****************@*****.***

YEAR OF BIRTH: 1995

NATIONALITY: KENYAN

I.D NO: 32827874

PERSONAL SUMMARY:

I am a hardworking and self-motivated individual willing to work well with minimal supervision for excellent service delivery. I am open minded and highly observant team player with intellectual maturity and flexibility attitude. I am a quick learner and efficient individual with a drive for good results.

CAREER OBJECTIVE:

To work in a challenging environment that demands continuous improvement, hard work, total dedication, creativity and sound decision making as a prerequisite for success and in the process widen my knowledge and develop my mind to meet the demands of the work environment. Apply my theoretical and practical knowledge in pursuit of excellence.

SKILLS:

Good in IT skills including Microsoft office -word, power point, excel.

Good communication skills

Flexible and adaptable

Able to deliver results to deadlines

HOBBIES:

Reading

Travelling

Cooking

Singing

Community service

WORK EXPERIENCE:

EMBASSY OF SAUDI ARABIA (AUGUST 2022 TO DATE)

POSITION: HOUSEKEEPER

Duties:

Making sure the compound of the Embassy is always clean

Cleaning the offices of the staffs working in the Embassy

Maintaining hygiene in sensitive areas like washrooms

Cleaning Ambassador's residence including the house and the compound around

Maintaining cleaning around Ambassador's residence

BETA BITES HOTEL (JULY 2020 –JAN 2021)

POSITION: CHEF

Duties:

Receiving orders

Preparing meals for the guests

Counter checking the menu of the day

Maintaining the satisfaction of the customers as per the orders

THE LUKE HOTEL (JUNE 2019 – MARCH 2020)

POSITION: RECEPTION OFFICER/ FRONT OFFICE (GUEST RELATIONS).

Duties:

●Receiving guests

●Conference meeting arrangements.

●Receiving calls on behalf of the hotel.

●Counter checking receipts with the cashier and accountant.

NAS SERVAIR (JKIA). (JUNE 2016 – JUNE 2018)

POSITION: WAITRESS

Duties:

●Restaurant waitress, serving travelling guests.

●Taking clients payments taking to the cashier while using the point of sale software and dispensing of customer change.

●Occasional housekeeping.

NAS SERVAIR (BRITISH AMERICAN TOBACCO (B.A.T). (SEPTEMBER 2015 – MAY 2016)

POSITION: WAITRESS

Duties:

●Restaurant waitress, serving travelling guests.

●Taking clients payments taking to the cashier while using the point of sale software and dispensing of customer change.

●Occasional housekeeping.

MVULE CATERING UNIT. ( JANUARY 2015 – MAY 2015).

POSITION: Trainee

DUTIES: Housekeeping, Laundry, Cookery and Service

EDUCATION:

2014-2015: Kibondeni College

-Certificate in Housekeeping, Cookery and Food Service

2010-2013: Vine spring Girls High School

- K.C.S.E Examination Attained D plain

2002-2009: Nyawai Academy

- K.C.P.E Examination Attained 242 marks

REFEREES:

David Osiako

Beta Bites Manager

Tel 071*-***-***

Email: *************@*****.***

Patricia Mutheu

Guest Relations Manager

P.O. Box 255**-***** Nairobi,

Tel: +254*********

Email: ********@*****.***

Miss Macbeth Pepela

Service Manager, Nas Servair Airport Services

TEL: 079*******

EMAIL: *************@*****.***

Mrs Makau

Headmistress Kibondeni College

Po. Box 25555 – 00603 Nairobi

Tel: 072*-***-***



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