Pharmacy Technician Customer Service
Resume:
Crystal Kincaid
Fort Worth, TX 76108
***********@*****.***
30+ years as a Pharmacy Technician
I have experience in retail, mail order, Home Infusion and Compounding (sterile and non) meds
Customer Service
Managing and Training
Work Experience
Walmart Pharmacy – Pharmacy Technician December 2022 to August 2023
Assisted the Pharmacist(s) with daily workflow of the pharmacy
Filled prescriptions, assisted patients at pick up, drop off, drive-thru and on the phone
When opening/closing it was my responsibility to pick up and deposit the cash drawers Fort Worth Science and History Museum - Guest Host September 2022 to December 2022
As a Guest Experience Host, I assisted guests to optimize their visit. I greeted and assisted with directions to various exhibits and show times.
I maintained a clean and safe gallery
Kincaid’s Transmission and Automotive Repair LLC-Front Desk Rep August 2020 to September 2022
Using VIP software I prepared quotes, took payments, placed orders and paid bills
I answered the phone and took messages. I responded to questions in a timely manner by phone or using text system thru the VIP software
NexGen-Sterile Pharmacy Technician April 2017 to July 2020
NexGen is a closed door mail order facility. They specialize in non-sterile and sterile medications for human and animal use. I followed a recipe and used calculations to prepare powder mixtures, suspensions, paste and creams.
I used 797 guidelines to filter and bottle premade IV medications. I was responsible for ordering and maintaining stock in the sterile rooms.
I was responsible for growth testing
I was assigned training new hires
American Outcomes Management – Sterile Pharmacy Technician August 2010 to January 2017
AOM is a Specialty Home Infusion Pharmacy, closed door mail order facility. My main responsibility was inventory control; I placed orders to maintain the stock for supplies and medication
Using UPS and FedEx software I prepared the shipping labels for each order
Using 797 guidelines, I compounded medications for heart failure patients, mixed antibiotics steroids and IVIG
Kroger Pharmacy – Lead Technician January 2002 to July 2010
Delegated and enforced staff duties. Trained new hires.
Prepared weekly schedule for staff Technicians.
Assisted Pharmacist(s) with daily workflow. Counting, pouring, reordered medication and supplies.
Eckerd Pharmacy – Lead Technician May 1992 to August 2001
Responsible for hiring, training, evaluations and scheduling. I assisted the Pharmacist(s) with daily workflow.
Pharmacy Development Technician- the District Manger assigned specials projects. Documentation
Nationally Certified Pharmacy Technician since 11-30-2000 expires 01-31-2027
Texas Registered Pharmacy Technician since 04-28-2004 expires 05-31-2025
IV Certified since 03-12-2012
Fingerprinted 04-26-2019
Contact this candidate