Operations Supervisor

Al-Saamir M. Jackson

***************@*****.***

***************@************.***

(973) -855 -8402

OBJECTIVES:

To use my skills and knowledge to benefit and reach the objectives of large companies in an creative artistic manor.

Summary: Resourceful Material Handler, who consistently meets and exceeds production quota. Proven capacity to work in some of the most extreme conditions, with a wide variety of experience/skill with the use of different media, while maintaining a high level of professionalism.

*Special skills/ qualifications :

Graphic artist and illustrator proficient in traditional, and digital art.

. Digital art :Expertise using adobe Photoshop, Manga Studio, Clip studio and Adobe Illustrator .

. Traditional art : Expertise using acrylics, colored pencil, charcoal,oil pants, and India inks exc..

. Valid NJ Drivers license

. Tug license

Experience:

Highly experienced and dedicated professional seeking a challenging

position as a Supervisor/team lead.

Combining exceptional leadership skills, extensive knowledge of

operations, and a proven track record of driving team success, I aim to

contribute to the efficient and optimal functioning of the airport's

operation while consistently maintaining the highest standards of

customer service and efficiency.

Summary of Qualifications:

• Seasoned supervisor with five years of experience in overseeing

operations at FedEx ground Newark Airport.

• Demonstrated talent for leading and motivating teams, resulting in

increased productivity and customer satisfaction.

• In-depth understanding of airport operations, compliance regulations,

and safety protocols.

• Expertise in managing staff, handling inventory, coordinating

shipments, and optimizing workflow processes.

• Highly skilled in fostering a positive work environment, resolving

conflicts, and building strong relationships with colleagues, customers,

and stakeholders.

Professional Experience:

Supervisor/Team lead, FedEx Ground Newark Airport

Newark, NJ (2017-2023)

• Led a team of over 30 employees in effectively and efficiently

managing all aspects of daily operations, including receiving, sorting,

and distributing packages within strict timeframes.

• Ensured compliance with company policies, procedures, and safety

regulations, maintaining a safe and secure work environment for staff

and customers.

• Conducted performance evaluations, provided feedback, and

implemented training programs to enhance team members' skills,

resulting in improved productivity and increased morale.

• Oversaw inventory control, consistently achieving high accuracy rates

and reducing losses through meticulous tracking and reporting.

• Resolved escalated issues and took proactive measures to prevent

potential conflicts, ensuring exceptional customer service and

satisfaction.

• Collaborated with airport authorities, law enforcement agencies, and

other stakeholders to maintain seamless operations and adherence to

aviation security protocols.

• Utilized advanced technology systems, including package tracking

software and handheld devices(YARDMAN), to monitor and coordinate

shipments efficiently.

• Conducted regular audits to monitor compliance with company

guidelines, safety protocols, and quality assurance standards.

• Delivering the purple promise, by servicing the entire north-east.

Line lead, Nabisco Cookie Factory

- Effectively managed and directed production staff in a high-volume

cookie manufacturing facility.

- Coordinated with cross-functional teams to streamline production processes and ensure efficient operations.

- Monitored and maintained inventory levels, reducing waste and optimizing supply chain management.

- Implemented and enforced safety protocols to ensure a secure working environment for all employees.

- Ensured final products met quality control standards prior to packaging and shipment.

Skills:

- Leadership and team management

- Production process optimization

- Inventory management

- Quality control and assurance

- Safety protocol implementation

MISCELLANEOUS:

1 . Father & Son Plumbing and Heating, 973-***-****, Owner Harold Jackson:

Responsibilities included: Assisting master plumber performing water services,

while supervising coworkers. In addition digging trenches. Also proficient in

operating high/low tech equipment, removing and installing (hot water heaters

,toilets, sinks, tubs, showers, radiators, Exc. (2005- current on call family business)

2 . Nabisco, Responsibilities Included: Supervising supply lines, packing boxes,

meeting, and passing daily quota. (2013-2014)

3 . MTK RESOURCES (warehouse) 201-***-****, Responsibilities included

Assisting supervisor, Truck loading (FedEx), material handler, packing material,

Trained for driving fork lift and electric jack. (2014-2017)

EDUCATION:

St Patrick high school graduate 2011

Essex county college @ 2011-2014

The Joe Kubert School Of Cartoon And Graphic Arts / current expected graduation

date may/26/2018

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