Qa Analyst Software Development

Varuna Nayini

*********@*****.*** - 502-***-****

Experience Summary

8+ years of experience in the IT Industry as a Test Lead, UAT Analyst, QA Analyst and diversified experience in Salesforce, Database, API & Manual Testing of Web and Client/Server applications in Banking and Health Care domains.

Has Good Experience in SDLC (Software Development Life Cycle) and its methodologies such as Waterfall and Agile.

Has Good experience in writing, documenting and updating Test Strategy, Test Plan, Test Scenarios, Test Cases and RTM.

Has Good experience in writing Manual test cases for Functional, Regression, Integration, System and Usability testing.

Experienced in Risk and Controls UAT, Functional, System, Integration, Regression, Mobile and ADA (JAWS).

Having good experience in Compliance, Cross-browser, Database, Mainframes and API testing.

Has good experience in testing mobile apps using IOS and Android (Jellybeans and Mash melon) devices.

Technical Skills:

Testing Tools

HP ALM (Quality Center 11.52), qTest & JIRA, JAWS 2.0, Soap UI, Splunk, Sauce Labs

Operating Systems

DOS, Windows (95, 98, 2000, NT, XP)

Methodologies

SDLC, Agile &Waterfall

Database Tools

SQL Server 2016

Tools

Salesforce, MS-Office suite (Word, Excel, Project and Outlook), Share point.

Professional Experience

Bank of America – Quality Assurance Consultant Jul’24 – Till Date

Enterprise Payment Technology: Merchant Services provides our small business clients power over their payments through innovative payments technology by leveraging POS solutions, to reduce the Restaurant Operating Costs and help small business and centralized sales, Client Relationship extensively used by Small Business Centralized Sales. Also provides preferred rewards for business members on the Simplified Pricing plan on POS, this new CRM platform is accessible via desktop and Corporate Mobiles helps Client Coverage teams in Merchant Onboarding.

Working as QA Consultant, coordinating with offshore/onshore resources to unblock any dependencies.

Involved in Regression and E2E test scripts execution for the current release of the CRM – Salesforce application.

Helping other teams to set up test data and following it up with Dev team for resolution on the outstanding defects from the triage calls.

Citi Bank – Assistant Vice President Apr’22 – June’24.

GCB Operational Risk Global UAT Tester

Citi Risk and Controls (CRC): Testing CRC UI along with Risk and Controls as part of Risk and Compliance Management.

Assisted in Monitoring of the adherence of the MCA standards thru Controls after the execution of the QA process.

Supported teams in the Quality, completeness, accuracy and implementation of the Control framework including the Risk Control Policy, Control Standards and Control Inventory.

Executed Business test Scenarios for All the Tiles under Manager’s Control Assessment (MCA) in CRC.

Involved in all Agile ceremonies and suggested enhancements for UI.

Involved heavily in Citi Risk and Controls (ARCM Management, Control Inventory, IFG Reports etc;) and Tableau Reports UAT.

Tested KPI/KRI Dashboards.

Used JIRA tool to execute the test cases and logging the defects.

Recorded Demos for Training purpose in MCA SharePoint.

Bank of America / Merrill Lynch Aug’20 – Mar’22.

Employer: Infosys Technologies

SIT Lead

Benefits Online (BOL): 401K Enrollment and Disbursement of funds, Secure Act

Worked as Test Lead and coordinated with offshore/onshore resources to unblock any dependencies.

Involved in reviewing Business requirements, technical specifications document with Scrum team.

Developed and executed test cases for Secure Act.

Identified the critical defects and logged in ALM, triaged the same with the respective teams.

Working with LOB’s and UAT leads to resolve any requirement clarifications/issues.

Tested the UI for Compliance testing (ADA) using JAWS 2.0.

Participated in release deployment activities.

Data mining and Data conditioning in MLII, for all the test data needs.

Participated in all SCRUM ceremonies like Backlog refinement, PI Planning, Sprint Planning, Retro meetings.

Publishing the Weekly Status report to the customer on Test Status and highlighting the issues to be addressed immediately.

Bank of America Jan’19 – July’20.

Employer: Infosys Technologies

UAT Analyst

Mortgage Services Platform (MSP): MSP Loan servicing system delivers one central, comprehensive platform for Mortgage and Home Equity Loans.

Developed and executed test cases for Cash – Payments.

Reviewed Business requirements, technical specifications and created test cases in ALM.

Worked as liaison between LOB’s and UAT testers to resolve any requirement clarifications.

Used Black Knight Financial Systems – Mortgage Service Program to post Payments from various channels like IVR (Interactive Voice Response), ACH (Automated Clearing House), Paper Checks, Mobile App and Online Banking.

Validated data mappings from existing systems into MSP.

Logged the defects in ALM and triaged the same in Defect Triage call.

Capital Group April’18 – Dec’18.

Employer: Infosys Technologies

Test Lead

Control and Compliance Management System (CCMS): Application consolidates data from key Control and Compliance reports into an electronic platform for Auditing and Record Retention (AML Program)

Designed and developed Test plan.

Designed and developed Test Scenarios, Test Cases and Test steps for User Stories.

Participated in Daily SCRUM meetings and giving the status of work accomplished.

Involved in Functional, System, Regression and Smoke testing.

Extensively used Defect Management tool for Defect Reporting & Tracking using HP Quality Center.

Attended Defect Triage meetings for defect resolution.

Generating Test Summary and Sign off Reports.

Publishing the Weekly Status report to the customer on Test Status and highlighting the issues to be addressed immediately.

Optum - UHG - Associate Aug 2016 – April’18.

Database Tester

SPECTRA- UI: deals with Outpatient Audit and COB, Order of Benefits, Claim and Member Validation.

Designed and developed Test Scenarios, Test Cases and Test steps for User Stories.

Participated in Daily SCRUM meetings and giving the status of work accomplished.

Involved in Functional, System, Regression and Smoke testing.

Designed and Executed SQL Queries using SQL Server as part of Database testing.

Validate the database test results using Beyond Compare tool.

Involved testing the Production / Incident tickets.

Logged the defects in ALM and attended defect triage meetings for defect resolution.

Education:

Master of Computer Applications (MCA) from Kakatiya University, India.

Contact this candidate