Customer Service Office Administrator

Michelle Rozier

Agent Internal Administrator

Snellville, GA 30078

****************@*****.*** - 678-***-****

Experienced Office administrator with Real Estate, small office and medical office functions and applications. Customer service experience coupled with a desire to succeed through pursuing available educational and training opportunities.

Authorized to work in the US for any employer

WORK EXPERIENCE

Agent Internal Administrator

Primerica - Duluth, GA - 2008-12 - 2016-04

• Administers the processing of Life insurance applications for company agents

• Reviews the status of applications in process to determine any additional documentation necessary

• Instructs agents on any and all necessary procedures needed to process their applications

• Conducts searches for duplicate previous applications to learn insurability of the prospective insured Residential Associate

Remax Classic - Stone Mountain, GA - 2006-09 - 2007-11

• Demonstrates the value and benefits of the Remax brand to acquire an exclusive listing on residential properties

• Exhibit residential properties being sold or rented to interested prospects

• Explain and assist with financial arrangements and financing options

• Coordinates any professional services required to prepare a property for sale or transact a property Office Manager

Total Health and Safety - Tucker, GA - 2000-05 - 2006-09

• Manages payables and receivables prepares invoices, bank deposits and checks

• Formulates periodic financial reports

• Files sales taxes returns as required

• Coordinates product shipping and prepares necessary documents

• Process credit card payments on the internet

• Answers questions about pricing and products

• Reconciles bank statements

• Expert user of QuickBooks for accounting functions Case Worker

Dr Dummond - Fort Lauderdale, FL - 1997-01 - 2000-02

• Assist in determination of benefits and medically necessary for those requiring health care who lack insurance.

• Pursue possible avenues of insurance otherwise unknown or unavailable and take any necessary steps to help patient qualify.

EDUCATION

Certificate in Medical

Brooklyn Community College Liberal Arts

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