Surgical tech, customer service representative 10 plus years experienc
Resume:
Ashley Neese
Columbia, MS *****
*******@*****.***
Professional Summary
Diligent and detail-oriented customer service professional with 9 years of experience in various roles, including customer service, surgical technology, and front desk management. Proficient in medical terminology, hotel experience, and cash handling. Possess a strong background in customer service. Authorized to work in the US for any employer
Work Experience
Deli Clerk
Ramey's-Columbia-MS
October 2023 to January 2024
Customer service
Meat Wrapper
Ramey's-Columbia-MS
June 2022 to May 2023
Wrapped meat, stocked and packed meat cooler
Surgical Technologist
Southern Eye Center-Hattiesburg, MS
October 2021 to May 2022
Assisted surgeon during surgery. Also assisted during laser surgeries. Front Desk Clerk
Baymont Inn-Hattiesburg, MS
November 2020 to September 2021
• Answered all phone calls.
• Checked guests in and out of hotel.
• Conducted nightly audit reports.
• Helped guests with any problems that might have had.
• Cleaned and sterilized front lobby.
• Checked all rooms to make sure it was ready for next guest. CNA - Certified Nursing Assistant
The Grove-Columbia, MS
January 2015 to February 2016
• Assisted residents with daily activity.
• Assisted LPN's and RN's with resident care.
• Charted all resident activity.
CNA - Certified Nursing Assistant
The Myrtles Nursing Center-Columbia, MS
August 2012 to March 2013
• Assisted residents with daily activities.
• Assisted residents with daily care such as showers, changing and feedings.
• Charted all residents activity and daily information. Customer Service Representative
Walgreens-Columbia-MS
February 2011 to April 2012
• Greeted and assisted all customers.
• Answered phone calls.
• Accepted cash and debit payments.
• Stocked shelves.
• Cleaned and sterilized store.
Eye and Surgical Tech
Hattiesburg Eye Clinic-Hattiesburg, MS
July 2007 to December 2010
• Fitted patients for glasses and contacts.
• Sterilized surgical tools.
• Sterilized surgical work station.
• Did patient work-up.
• Traveled and assisted doctor with eye exams.
Customer Service Representative
1-800 Wal-Mart-Hattiesburg, MS
May 2006 to June 2007
• Answered phone calls concerning all issues.
• Assisted customers with questions concerning purchases of gift cards.
• Assisted customer with questions concerning products that were purchased. Education
Graduated surgical tech program in Surgical Technology PRCC - Hattiesburg, MS
July 2005 to July 2007
High school diploma
West Marion High School - Foxworth, MS
May 2005 to May 2005
Skills
• Customer service representative (1 year)
• Typing (10+ years)
• Customer Service, Surgical Tech, Good people skills. (10+ years) (10+ years)
• Computer skills (10+ years)
• Hotel experience (2 years)
Certifications and Licenses
CPR Certification
CNA
Certified Surgical Technologist
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