Customer Service Quality Assurance

SINOBIN AUGUSTINE

Sudbury, Ontario P*E *L* +1-226-***-**** **********@*****.***

Professional Summary

● Sincere, hardworking and talented.

● Have experience in house work and customer service.

● Talented in reading production schedules and serving.

● Experienced in working long hours with consistent output.

● Valid class-G driving license.

● Able to gain knowledge rapidly and do it accordingly.

● Outstanding communication skills.

Skills

● Quality Assurance

● Forklift Operation

● Mechanical Aptitude

● Power and hand tools

● Manufacturing

● Good Communication

● Problem-Solving

● Computer Skills

● Critical Decision-Making

● Documentation And Reporting

● Team Collaboration and Leadership

Experience

MATERIAL HANDLER

ROMET LTD 05/2024 to 12/2024

• Moving merchandise around a facility. Mississauga, ON

• Managing the shipping and receiving of materials.

• Operating forklifts, pallet jacks, and other machinery.

• Keeping inventory, loading areas, and machinery clean.

• Maintaining material-handling equipment.

• Communicating any inventory shortages.

TRUCK DRIVER 12/2023 to 05/2024

Mississauga, ON

YUKON MOTOR FREIGHT

● Follow safety procedures for transporting dangerous goods. Adjust machine settings to complete tasks accurately.

• Comply with truck driving rules and regulations

• Record cargo deliveries, hours of service, distance travelled, and fuel consumption

• Complete bills of lading, trip logs, and other paperwork

• Maintain accurate records of fuel purchases and tolls 01/2022 to 11/2023

DAY TO DAY LOGISTICS Mississauga, ON

● Follow safety procedures for transporting dangerous goods. Adjust machine settings to complete tasks accurately.

● Comply with truck driving rules and regulations

● Record cargo deliveries, hours of service, distance travelled, and fuel consumption

● Complete bills of lading, trip logs, and other paperwork

● Maintain accurate records of fuel purchases and tolls MACHINE OPERATOR

09/2020 to 12/2021

MUIR TAPES & ADHESIVES Oakville

● Record production information such as quantities produced and materials used on daily logs.

● Set up and operate machine tools to produce precision parts and instruments.

● Collaborate with other departments when necessary for successful completion of projects.

● Perform periodic maintenance on machines such as cleaning and lubrication.

● Adjust machine settings to complete tasks accurately.

● Maintain records of completed work and production data including volume produced and time required for each task.

● Read blueprints and job orders to determine product specifications and tooling instructions.

● Observe machine operations to detect any problems or defects in the finished product.

● Replace worn tools, adjust machinery components. LINE COOK

11/2019 to 08/2020

BERTOLDI'S TRATTORIA London, ON

● Adhered to sanitation policies at all times when handling food products.

● Followed health and safety standards to ensure safe working environment for employees and customers alike.

● Ensured that all dishes were prepared according to recipe specifications.

● Assisted in prep work such as washing vegetables or butchering meat when needed.

● Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.

● Performed basic knife skills such as dicing onions or slicing meats.

● Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

DELIVERY DRIVER

SWISS CHALET, SKIP THE DISHES, UBER & DOOR DASH London, Ontario PROJECT & DESIGN ENGINEER

08/2016 to 02/2018

RIO REFRIGERATION THALASSERY, Kerala

● Prepared detailed cost estimates for new projects based on resource requirements and timelines.

● Conducted regular meetings with stakeholders to review progress, resolve issues, and identify areas of improvement.

● Maintained accurate records of all documents related to engineering projects including drawings, specifications, reports.

● Conducted design reviews to ensure compliance with established standards and customer specifications.

● Interacted directly with customers in order to resolve any issues related to the design of a product.

● Troubleshot existing products to identify potential design improvements.

● Sketched outline designs and used CAD programs to create detailed designs and specifications. Education and Training

Culinary Arts 09/2019-04/2019

Fanshawe College of Applied Arts and Technology London, ON Graduate Certificate: Applied Aerospace Manufacturing 09/201*-**-**** Fanshawe College of Applied Arts and Technology London, ON Bachelors: Mechanical Engineering 08/2012-07/2016

Visvesvaraya Technological University Belgaum, India

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