Customer Service Virtual Assistant

*** ********* **, *** ***

Mankato, MN *****

Phone: +1-443-***-****

Email: *****************@*****.***

March 10th, 2025

Hiring Manager

US Leads Hub,

Rochester

Dear Hiring Manager,

I am writing to express my interest in the Virtual Assistant position at US Leads Hub, as advertised. With a robust background in administrative roles and research, complemented by years of customer service experience, I am excited about the opportunity to contribute to your team.

My role as a Teaching Assistant at the Institute of Distance Learning at Kwame Nkrumah University of Science and Technology (KNUST) equipped me with essential organizational and multitasking skills. I effectively coordinated course materials, graded assignments, assisted with exams, and supported students in their learning processes. Additionally, my position as a Graduate Teaching Assistant at Minnesota State University, Mankato, has further developed my ability to manage schedules, prepare quizzes, and evaluate assignments while maintaining strong communication with students and faculty.

Beyond academia, my work as a Customer Solutions Executive at GLICO Life Insurance enhanced my ability to communicate professionally with clients, conduct market research, and maintain meticulous records. I excelled at providing excellent customer service, establishing rapport with clients, and finding efficient solutions to their needs.

I am proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and possess a foundational knowledge of software programming (SQL, VB.NET). My experience with administrative duties, research, and communication tools like Skype, coupled with a strong work ethic and attention to detail, makes me well-suited for the Virtual Assistant role.

I am excited about the possibility of bringing my skills to the US Leads Hub and contributing to your team’s efficiency and productivity. Thank you for considering my application. I look forward to the possibility of discussing how I can contribute to the continued success of your organization.

Sincerely,

Emmanuel Karikari

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