Customer Service Representative
Resume:
**** *. **** ***, ******, Ca *****
***********@*****.***
OBJECTIVE
Versatile, hardworking, and dedicated customer service representative who specializes in administrative support and excels in extensive computer skills. Committed to deliver and maintain customer satisfaction and contribute to company growth.
SKILL HIGHLIGHTS
●Quick Problem Solver
●Customer Service Expert
●Adaptive Team Player
●Calm and Level-headed Under Duress
●+75 WPM
●Organization Skills
●Dependable
●Extensive Computer Skills
PROFESSIONAL EXPERIENCE
County of Fresno December 2019-April 2021
Office Assistant 1
Fresno, Ca
Answered phones and transferred messages to appropriate staff members. Created and updated records ensuring accuracy and validity of information. Sorted and distributed communications in a timely manner.
Healthcare Centre of Fresno December 2012-October 2014
Certified Nurse Assistant
Fresno, Ca
Assistant to the Director of staff development. Assisted Residents with daily living activities. Performed vitals. Positioned residents for comfort and to prevent skin pressure problems.
City of Fresno June 2005-April 2007
Administrative Clerk 1
Fresno, Ca
Managed the receptionist area, including, greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems, and maintained electronic. Handled all media and public relations inquiries.
EDUCATION AND TRAINING
Central High June 2005
High School Diploma: General Education
Fresno, Ca
Leadership, Junior Ambassador Award, Peer Counseling
Fresno City College
Fresno, Ca
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