Disaster Recovery Consultant
Resume:
KWAN KEITH ROBERTSON
Baton Rouge, LA, 70815
Cellular phone: 504-***-****
Email: ************@*********.***
OBJECTIVE:
To obtain a position where my knowledge and experience can be utilized and enhanced with an established company.
WORK EXPERIENCE:
03/2023 – Present
D. A. Lamont Consulting Services, LLC - Disaster Recovery Senior Grant Manager (Hurricane Ida)
*Collect, analyze, organize and summarize financial data and understand client relationships
*Assist in the development of federal grant project worksheets to support disaster recovery project data from cost estimating, budgets, audits, and other products.
*Upload contractor’s invoices, bid tabs, contract with applicants, damage reports to grants portal
*Complete contract work summary sheets, EEI’s, final adjusters report, and spreadsheets.
*Work with State, Local and Federal stakeholders on funding pursuits and reimbursements.
03/2022 – 03/2023
The Workforce Group, LLC – Disaster Recovery Case Management (Hurricane Ida) /Emergency Mortgage Assistance Analyst
*Provided support with day-to-day project management activities for a functional area, which may include monitoring, tracking, reporting, documentation verification, specialized advisory services and applicant consultation services.
*Conducted initial screening process to determine eligibility for program services, providing intake and enrollment where appropriate.
*Maintained a complete understanding of all applicable Program policies, requirements, and procedures and review all cases within the guidelines established.
08/2021 – 01/2022
CSRS Consultants, Inc. – Emergency Rental Assistance Case Manager (COVID 19)
*Responsible for processing applications for the Emergency Rental Assistance Program.
*Communicated with the applicants regarding the status of their rental application, requests documentation to verify income, assets and liabilities for assistance for problems that may arise in conjunction with the application.
*Contacted and collected landlord’s documentation for assistance to complete eligibility assessment.
02/2021 – 07/2021
Franklin Associates, Inc - Emergency Rental Assistance Analyst (COVID 19)
*Outreached to educate and train tenants and landlords on the application process.
*Explained the eligibility determination, documentation and process to tenants and landlords.
*Conducted outreach and establish network of community resources and services.
*Conducted initial screening process to determine eligibility for program services, providing assessment, intake and enrollment where appropriate.
01/2020-12/2020
The Home Depot-Pro-Services Loader
*Prepared phone and online orders for commercial customers.
*Helped commercial customers load up their products.
*Unloaded delivery trucks with incoming stock.
*Assist co-workers and customers in other departments
06/2019 – 12/2019
National Disaster Recovery Technical Assistance Consultants – Disaster Recovery Program Delivery Manager (Missouri River Flooding)
*Provided guidance to employees within the latitude of established policies.
*Met with Sub-Recipient for damage information, Sub-Recipient capabilities, and disaster damages.
*Drafted Damage Inventory (DI) for each applicant and requested Site Inspection work orders.
*Developed 30-45 day Program Delivery Plan to include regular follow-up meetings (minimum weekly) to address target timelines and regulatory deadlines and conducted exit briefings.
09/2016 - 05/2019
Catholic Charities of Baton Rouge/St. Vincent DePaul Society – Disaster Recovery Case Manager
(2016 Flood)
*Provided client case management services including, intake and eligibility determination, assessment, individualized long term recovery planning and inputted clients FEMA and CDBG information.
*Maintained timely documentation in client files in compliance with agency policies and guidelines, including intake and assessment, service plans, case notes, review and revision of service plans.
*Weekly site visits at client’s homes to monitor their repair/rebuild status.
02/2010 – 08/2016
State of Louisiana - Governor’s Office of Homeland Security and Emergency Preparedness –
Disaster Recovery Specialist II (Hurricane Katrina)
*Coordinated with sub-grantees regarding participation with the State Grants Administrators to maintain control of the FEMA funds assigned to grantees.
*Worked with established policies and procedures pertaining to the FEMA and state recovery programs.
*Processed reimbursement payments for sub-grantees and documented project worksheets into LAPA.
Emergency Management Assistance Compact (EMAC) – acted as a complement to the national disaster response system, providing timely and cost-effective assistance to disaster-impacted states.
Advanced Team (A-Team) Member - Performed functions in planning, operations, logistics, and finance/administration when the A-Team organized using ICS principles.
EDUCATION:
Southern University at New Orleans
Bachelor of Arts Degree
TRAINING/CERTIFIED:
EMAC QA/QC CEF Hazard Mitigation
EMMIE Debris Monitoring 404 and 406 Decision Making
Problem Solving Emergency Planning Effective Communication A-Team training with NEMIS
PERSONAL REFERENCES: AVAILABLE UPON REQUEST
Contact this candidate