Guest Services Customer Service

Robin Eubanks

Baltimore, MD *****

***********@*****.***

+1-443-***-****

Authorized to work in the US for any employer

Work Experience

Janitorial Worker

Maid pro-Washington, DC

April 2022 to February 2023

Cleaning of plasma centers in the Baltimore MD area. Sterilize the tables, maintain the floor and restroom Hskp Supervisor

SLEEP INN AND SUITES-Glen Burnie, MD

April 2020 to November 2020

Running housekeeping, making boards, making schedules. Checking rooms.guest services. Inventory of supplies. Handling guests complaint.

Housekeeping Supervisor

Comfort Inn by Choice Hotels-Glen Burnie, MD

April 2020 to September 2020

Making boards making schedules, training housekeeper. Checking rooms Valet Attendent

Four Seasons-Baltimore, MD

July 2018 to March 2020

Cleaning of employees uniforms and guests clothing. Education

GED

Harbor City High School - Baltimore, MD

Skills

• Continuous improvement

• Guest services

• Guard card

• Baking

• Hotel experience

• Training & development

• Detailing (10+ years)

• Security

• Sales

• Industrial cleaning

• Cash handling

• Commercial cleaning

• Custodial experience

• Customer service

• Floor care

• Supervising experience

• Leadership

• Valet Parking (10+ years)

• Housekeeping management

• Computer skills

• Hospitality

• General Labor (10+ years)

• Serving

• Cleaning

• Guest Services (10+ years)

• Communication skills

• Water damage restoration

• Janitorial experience

Awards

Certificate of work ethics,

January 2013

Award of excellence, for attendence,and work ethics. Perfect. 1000th percent. Certifications and Licenses

CNA

Guard Card

Non-CDL Class C

E152744603934

December 2019 to December 2026

CPR Certification

April 2022 to April 2026

Have guard experience

Driver's License

April 2016 to February 2026

License to drive automobile, or truck, suv. Automatic or stick shift. First Aid Certification

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