Case Manager Managers
Resume:
Kayla Clark *** Rock Creek Church RD NW
Washington, DC 20010
***********@*****.***
EXPERIENCE
Department of Motor Vehicles, DC — Legal Instrument Examiner
February 2022 - PRESENT
performs customer transactions, including vehicle titles, registration and tags, operator permits, non-driver identification and driver records, residential and reciprocity parking permits, tickets processing, hearing scheduling and appeals services. perform the full range of normal Department of Motor Vehicles transactions, as well as independently respond to questions and queries from the public.
Office of Unified Communications, DC—
Telecommunications Equipment Operator
October 2021 - January 2022
911 Call taking, assessing all emergency calls to dispatch assistance to all persons in DC.
Department of Health, DC— Case Manager
September 2020 - October 2021
Using SalesForce software, Case managers are working as contact tracers for COVID-19. Case managers are responsible for reaching out to those infected and or exposed to provide health education and guidance to interrupt ongoing disease transmission. Case managers are also responsible for ensuring each case has appropriate PPE equipment, food, supplies, and shelter to isolate and quarantine.
EDUCATION
University of the District of Columbia, DC— Political Science August 2018 - Present
SKILLS
Certified in Microsoft Office
CPR Certified
Certified MUA
LANGUAGES
English, Beginner French
Benjamin Banneker Academic High School-Theodore
Roosevelt Senior High School, DC— High School Diploma August 2013- May 2017 May 2017-June 2017
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