Accounts Receivable Credit Management

Fike Hassan Malik

Credit Management Professional

Email: *********@******.*** / Status CANADIAN CITIZEN LinkedIn: www.linkedin.com/in/fikemalik/ WhatsApp/ Cell: 647-***-****/

Career Highlights

Proven two decade-long trackable record in credit and collection management and consistently meeting company's DSO and cash flow targets.

Earned CICP from FCIB US and CRM designation from the GIRM NY US, showcasing a strong foundation in Credit management*

Proficient in developing and implementing credit policies and procedures.

Hands-on experience; ATS/ERP systems (Oracle/SAP), Office 365, Sage & Peoplesoft.

Certified Six Sigma Green Belt from Trane Technologies.

*(Lapsed due to non-payment of annual membership fee)

Core Competencies

oProcess improvements

oWriting SOP’s and Training

oBillings

oCash Forecasting

oDue Diligence & Compliance

oTrade Finance

oAnalytical Reports/ Presentations

oConstruction Liens

oTeam Building

Work History

Senior Credit Manager Feb 2023 – Present

Finance and Risk Solutions, Mississauga, ON

Helping corporate clients manage risk along the credit value chain, credit portfolio management, loss mitigation.

and credit reporting.

Implement credit strategy, processes and technology to drive high performance and results.

Global debt collection.

Senior Credit Manager Jul 2021 – Jan 2023

Daikin Applied Americas, Plymouth, MN

(World leader in HVAC manufacturing)

Approved and conducted Due Diligence when entering into sales agreements more than authorized credit limits.

Introduced effective reporting and assessment tools to minimize risk and proactively identify problem areas and customers, making continuous improvement recommendations as required.

Developed departmental best practices, technology, and standardization efforts.

Established work standards, developed objectives, and designs/maintains effective workflows and operating procedures.

Analyzing accounts receivable performance to target, trending, churn, etc. to identify and implement changes to process and policy for operational improvement.

Managing team of over 8 people (direct and indirect)

Constructions liens and payment bonds

Accounts Receivables Manager Sep 2019 – Apr 2020

Array is part of Carlyle Group-largest global private equity firm), Mississauga, ON

Directing accounts receivables and vendor management activities

Working closely with Group treasury on cash flow (plan, forecast and actuals)

Assisting in the development and implementation of strategies designed to maximize customer cure rate while minimizing impact of bad debt and materials write off through appropriate management of accounts receivables and vendor relations.

Reviews processes for continual improvement and implementation, leading technology to increase our ability to collect accounts receivable from customers.

AR Consulting Manager May 2020 – Jun 2020

FHM Consulting, Mississauga, ON

Providing leadership to the teams involved in Credit risk management services.

Guiding credit teams on managing counterparty credits, credit limits and negotiating favorable contract terms.

Training on various aspects of credit and collections management.

Head of Credit Management – Middle East and Africa Jul 2017 – Dec 2018

PERI Scaffolding, Dubai, UAE

Direct responsibility of managing over US $ 120 M of accounts receivable (per month)

Develop and implement credit control, cash security and collection procedures.

Improvement of systems and processes

Involved in cash flow forecast and assigning the monthly cash collection targets and planned level of DSO.

Involved in legal case management, billings, projects.

Managing team of over 25 people in the region (6 Direct Reports)

Training, mentoring and evaluation of the team.

Achievements

Reduction of >30% in the b/d allow and b/d expenses.

Implemented credit limits across the region.

Developed KPI’s for monitoring the receivables.

National Credit Manager Mar 2012 – Jun 2017

Bibby Financial Services, Mississauga, ON

(Mar 2012 -Jun 2013 as Employee & July 2013 to June 2017 as Consultant/ Contractor)

Key person for developing and overseeing credit risk criteria across the business- includes underwriting.

Accountable for the adequacy of and appropriateness of Credit management policies, practices, and limits to carry out the Risk Management mandate in line with risk appetite.

Responsible for reviewing specific business transactions within established limits involving Credit risk and making recommendations to the CEO or as appropriate.

Ensuring that the appropriate level of security is in place to protect the integrity and security requirements governing the lending operation.

Overseeing the collection of delinquent loans and the supervision of delinquency action including legal activities

Credit Leader (part of Global Credit Team) Jan 2000– Dec 2011

Trane Technologies, Toronto & Dubai

Direct responsibility of managing over US $60M of accounts receivable (per month)

Providing cash flow forecast of region to group treasury.

Evaluate and process financing requirements for distributors, mechanical contractors, owners, and developers.

Manage existing credit portfolio to include risk identification and mitigation.

Involved in outside collection activities, legal case management, invoicing, claims and cash application.

Managing relationships with leading Local and Foreign banks

Involved in evaluation of projects and contracts, including credit insurance policies.

Achievements

Achieved 34 consecutive months of DSO reduction,

Implementation of ERP systems (PeopleSoft and Scala) in the Region

Organized risk analysis procedures and trained department personnel in person and via Microsoft live meeting on credit fundamentals.

Managed 6 direct and > 20 indirect reports.

Reduced 180 days past due receivables from $2.5M in 2008 to $300K by 2011.

Savings of > $ 300 K per year by applying Six sigma methodology

Professional Education & Certifications

Master of Business Administration (MBA), Southeastern University, Washington D.C. USA

Canadian Risk Management (CRM) Designation, University of Toronto and awarded by Global Risk Management Institute

Construction Credit Risk Manager (CCRM) – Credit Institute of Canada

Certified International Credit Professional (CICP) Designation, Association of Executives in Finance Credit and International Business USA

Certified Six Sigma Green Belt, American Standard Group

*(Lapsed due to non-payment of annual membership fee)

Technology Knowledge

Operating Systems / ERP: Windows 11, Business Programs: Office 365 (Word, Excel, Power Point)

Personal Details

Business Travelling : Acceptable up to 50%.

Relocation : Acceptable

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