Sales Representative Customer Service

FAVOUR MPAMA CHIOMA

Date of birth: **/**/**** Nationality: Nigerian (Nigeria) Sex: Female Phone:

(+234) 481******** (Mobile) Email: *************@*****.*** Facebook: https://www.linkedin.com/in/Akitoye-shakitat-damilola-4349a7262 Whatsapp Messenger: +234**********

Address: No 13a God’s owns estates, 900001, Nigeria (Home) I am an experienced sales representative with a proven track record of success in developing new business and increasing sales. I have a strong background in customer service, and I am highly skilled in building relationships with clients and developing tailored solutions to meet their needs. 2021 – 2023 Lagos, Nigeria

SALES REPRESENTATIVE MANUFACTURING/MARKETING COMPANY NIG LTD

• Meeting or exceeding sales goals

• Understand customer needs and requirements

• Maintain positive relationships with customers

• Create cost-benefit analyses of customers

• Create sales reports

• Negotiating prices with customers

• Set and maintain sales target goals

• Upselling products and services

• Close sales and achieve quarterly quotas

• Cold calling potential clients

• Coordinating sales efforts with marketing programs

• Educate consumers on product features

• Handle returns of merchandise

• Keep up with current sales trends

2018 – 2020 Lagos State, Nigeria

SALES REPRESENTATIVE EDICHART SHOPPING MALL

Exceptional communication, interpersonal and negotiation skills. I'm highly motivated and results-oriented Sales Professional with a demonstrated history of exceeding sales targets, delivering impactful sales presentations, conducting thorough market research, and providing exceptional post-sales support. Known for exceptional communication, leadership, and time management skills. 2018 – 2019 Lagos state, Nigeria

WAITRESS DAY SPRING HOTEL

Take and serve orders, serve customers in an accommodating manner, provide excellent customer service to guests, serve food and drink orders, taking guest orders, communicating effectively to the kitchen, maintain cleanliness in the restaurant, use of pos ordering software.

Teamwork, active listening, conflict resolution, leadership, motivation, patience and problem solving.

ABOUT MYSELF

WORK EXPERIENCE

COMMUNICATION AND INTERPERSONAL SKILLS

Other language(s): ENGLISH

Sports, music, blogging, reading and travelling

Nigeria

HIGH SCHOOL CERTIFICATE

LANGUAGE SKILLS

HOBBIES AND INTERESTS

EDUCATION AND TRAINING

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