Security Officer Customer Service
Resume:
Imani Mclaurin
Oak Park, IL *****
***********@*****.***
Willing to relocate to: Chicago, IL
Authorized to work in the US for any employer
Work Experience
Security Agent (ORD)
Global Aviation-Rosemont, IL
April 2024 to November 2024
Working as a security agent at O'Hare International Airport (ORD) focuses on maintaining the safety and security of all individuals at the airport by following relevant regulations. Responsibilities include screening passengers and their luggage, monitoring individuals onboarding/off boarding the aircraft, and patrolling terminals. As an agent we must identify potential threats, assist travelers, and work with law enforcement during incidents. Key skills for the role include effective communication, attention to detail, and the ability to remain composed in an event of an emergency. Security Officer
Allied Universal-Chicago, IL
April 2023 to October 2023
I worked as a Flex Security Officer, monitoring various places including business centers, hotels, apartment complexes, and small shops. My main duty was to guarantee the safety and security of residents, properties, and assets. This position required vigilant oversight and enforcement of security measures while maintaining a noticeable presence to discourage criminal behavior. Moreover, I helped residents and visitors by addressing inquiries, providing directions, and consistently upholding a professional demeanor.
Education
Associate's degree in Criminal Justice
Triton College - River Grove, IL
January 2023 to January 2026
High school diploma
Oak Park & River Forest High School - Oak Park, IL August 2019 to June 2023
Skills
• Conflict management
• Team Leadership
• CCTV
• Typing
• Communication
• Communication skills
• Customer service
• Sales
• Heavy lifting (4 years)
• Surveillance
• Knowledgeable (4 years)
• Security
• Leadership
• Skills
• Customer service
• Stocking
Certifications and Licenses
PERC Card
April 2023 to Present
AED Certification
Driver's License
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