Dianne Mason
Human Services
*************@*****.***
Long Beach, CA. 90808
EXPERIENCE
UEI College, Riverside - Admissions Professional I May 2023
● Coordinated all aspects of admissions process including review and recommendation of applicants
● Interview prospective students to determine their educational background and future goals and objectives while recommending appropriate courses course of study
● Maintain rapport amongst students and monitor attendance and participation daily to maintain retention efforts
InterCoast College, West Covina - Corporate Director of Student Success July 2020 - January 2022
● Recommended proposed policy and operational changes in order to ensure efficiency and maximum productivity in the operation of the Student Services department
● Established and evaluated performance expectations of the Campus Student Services
● Coordinated with the Campus Student Services department in response to audits
● Attended seminars/webinars to ensure up to date knowledge of any changes to regulations, compliance, policies and procedures, ethical practices, government agencies guidelines and accrediting organizations criteria
● Maintained Student Information System and participated weekly in meetings to improve SIS to meet InterCoast policies and procedures and ACCET accreditation standards InterCoast College, West Covina - Director of Student Success August 2013 - July 2020
● Responsible for Student Services scheduling to meet needs of students and other InterCoast departments
● Oversee Student Service responsibilities to ensure that daily operation functions are adequately met and assist when needed
● Met with the Student Services Department to monitor and review any at-risk students
● Complied with federal, state and institutional regulations governing student records
● Recipient of Employee of the Year Award
EDUCATION
California State University Dominguez Hills, Carson, CA. - Bachelor of Arts in Human Services-Honors Cum Laude
2013 - 2015