Customer Service Representative

CYNTHIA BROOKS

C E R T I F I E D E S L T E A C H E R

P 870-***-**** E

Cindybrooks72396@

gmail.com

A

** ****** **** ***

Anderson, AL 35610

OBJECTIVE

EDUCATION

Recent graduate with a bachelor's degree in English Professional Writing and looking to use my writing and communication skills and experience in the field of English where I can use my knowledge and writing ability and TESOL/TEFL certification to build a fulfilling career.

University of Memphis Global

Memphis

Tennessee

GPA 3.58

Magna Cum Laude

KEY SKILLS

• PROFICIENT WITH

COMPUTER PROGRAMS

• HIGH ENERGY

• EXCELLENT

COMMUNICATION

• PASSION FOR TEACHING

ENGLISH AS A SECOND

LANGUAGE

• STRONG LEADERSHIP

QUALITIES

• EDUCATIONAL EXPERIENCE

OF 4 YEARS WITH MY OWN

CHILDREN

EXPERIENCE

Jan. 2024-Present

Customer Advisor II, Customer Service Representative, Concentrix Sept. 2017-December 2020

Customer Service Representative, Sykes Enterprises I also worked as a tax preparer seasonally for five years, an assistant manager at a dollar store for a year, and as a bank teller for three years.

COMMUNICATION

As a customer service representative for so many years I have excellent training in communication. Since writing is a form of communication, I feel I would be an excellent asset to the team! LEADERSHIP

I would be a great leader in the field once I learned and gained the necessary experience. I have earned my bachelor’s degree while raising a family all online and I am a very hard worker. CERTIFICATION

TESOL/TEFL 120-Hour Certification

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