Customer Service Los Angeles

JW

JAMES WASHINGTON

**************@*****.*** 562-***-**** Los Angeles, CA 90044

Military trained and outstanding patrol maneuvers in security (Navy) offering top flight working conditions in vigilance, observance, monitoring, and customer service to the company & to civilians

(Served U.S. Navy, 1986-1990, Boatwain Mate, Yeoman-Honorable Discharge) First Aid and CPR Certified

CCTV Surveillance

Emergency Response

Attentive and Observant

Ground Patrol

Team Player

Detail-Oriented

Customer Service

Baton

Grounds Patrols

Vigilant And Watchful

Punctuality

Conflict De-Escalation

Reporting And Documentation

Synergy Security Los Angeles, CA

Security Officer

10/2023 - Current

Patrol and observation of interior and exterior of Mercedes Benz facilities surveillance the interior while maintaining north MBZ sliding doors and east MBZ showroom doors are accessible for the public but are monitored constantly preventing transients from entering the showrooms while keeping all areas safe and secure

Maintained accurate logs of all security related activities. Performed first aid and CPR when necessary during emergency situations. Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.

Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.

Servexo Security Gardena, CA

Security Officer

08/2022 - 03/2024

Patrol the Westside Subway Extensions property ensuring company trucks, employees vehicles, and escorts/visitors entering or departing are safe and secure

Guarded restricted areas to prevent unauthorized entry. Secured personnel and premises by inspecting buildings and patrolling property.

Monitored premises and recorded activity in daily officer reports. Addressed problems quickly and reported clear information while working under minimal supervision.

Documented security-related situations and submitted in-depth reports to superiors.

Provided friendly and professional assistance to employees, visitors and Summary

Skills

Experience

customers.

United Guard Security Gardena, CA

Security Officer

03/2018 - 07/2022

Patrolled the inner/outer areas of the store including nursery, lumber yard,

& parking lot ensuring that theft, vandalism, or break in isn't an issue and safety is priority

Secured personnel and premises by inspecting buildings and patrolling property.

Monitored premises and recorded activity in daily officer reports. Addressed problems quickly and reported clear information while working under minimal supervision.

Observed patrons and customers to quickly address security situations. Provided friendly and professional assistance to employees, visitors and customers.

Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at Anawalt Hardware facilities

GS1 Group Pasadena, CA

Security Officer

06/2018 - 01/2019

Secured personnel and premises by inspecting buildings and patrolling property.

Monitored premises and recorded activity in daily officer reports. Addressed problems quickly and reported clear information while working under minimal supervision.

Documented security-related situations and submitted in-depth reports to superiors.

Reported safety hazards for remediation response.

Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Observed patrons and customers to quickly address security situations. Hinds Community College Raymond, MS

Associate of Arts in Graphics Arts

04/1984

Dean's List

4.0 GPA

Completed coursework in Typesetting, Layout, and Press Printing Callaway High School Jackson, MS

High School Diploma

06/1981

Jackson Vocational School Jackson, MS

High School Diploma

03/1981

Dean's List Recipient

4.0 G.P.A. Printing

Honors 3.2 G.P.A.

Dean's List Honoree 1982 (Hinds Jr. College, Graphic Arts) Education and Training

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