Customer Service Business Development

JOSEPH GEPHART

Greenacres, Florida *****

850-***-**** - ***@*******.***

PROFESSIONAL SUMMARY

Creative Business Owner as well as an employee with a creative sales background spent in Roofing, general home construction and Remodeling. Proven entrepreneur with common sense, engaging demeanor and success working in a competitive and time sensitive environment as it applies to project implementation and completion. SKILLS

Portfolio Management

Customer Service

Effective Communicator

Issue Resolution

New Business Development

WORK HISTORY

10/2015 to Current Business Owner

Tallahassee Bath & Kitchen, LLC – Tallahassee, FL

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Put together realistic budgets based upon costs and fees for successfully operating business.

Oversaw business budget planning and administration, accounting functions, purchasing and payroll.

01/2006 to 04/2008 Outside Sales Representative

Thermaseal Roofing – Riviera Beach, FL

Established new accounts through cold calling and personal visits to potential customers.

Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs. Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.