MS JAYLA J. GILLIAMS
** ***** ** ***** ***** CT, 06473 203-***-**** *****************@*****.***
OBJECTIVE
To obtain a long-term position in a growing company where I can contribute my diversified skills and abilities, positive attitude and demonstrate my hard work and commitment for getting the job done.
SKILL PROFILE
Macintosh and windows PC, Microsoft Word, Access. Outlook, Excel, and PowerPoint.
Stellar work ethics with an emphasis on maintaining a positive daily attitude and professional demeanor among colleagues and clients.
Strong organizational and inter-personal skills.
Ability to multi-task, problem-solve and accurately follow instructions, which lends to high productivity and satisfied client.
EMPLOYMENT HISTORY
CNA (Certified Nursing Assistant), Griswold Homecare Inc.
North Haven, CT. November 2019-December 2021
Provides transportation as necessary in agency owned or personal vehicles.
Monitored, reinforced, and assisted residents follow through with individual service plans.
Assists or completes household tasks as needed while encouraging individuals’ independence by cooking, cleaning, planning, shopping, providing assistance with daily living functions; basic meal preparation, light housekeeping, incontinence management, linen changing/bed and making appointments.
Maintained appropriate conversation, personal space, and relational boundaries.
Improved quality of life by administered company policies and modeling good behavior.
Ensured that each client needs were met and exceeded while ensuring the highest degree of dignity.
Environmental Service Associate, Amazon Corporation
North Haven, CT December 2020- October 2022
Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned
Maintain assigned equipment in clean, working condition, reporting problems and suggestions to the supervisor
Clean all assigned areas, including public areas, toilets, procedure rooms, offices and equipment, following established procedures
Follow all safety and sanitation regulations
Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor
Move equipment, furniture, boxes, wash walls, spot carpets, etc. as assigned
Remove trash from all assigned areas
Replenish paper towels, toilet paper, and soap in all locations of assigned areas to assure adequate supply
Thoroughly clean and stock all assigned areas daily
Keeps utility and storage rooms in clean and orderly condition
Perform weekly, monthly, and quarterly cleaning duties of assigned areas
Other duties as assigned
Child Care Provider, Kinder Care
North Haven, CT December 2022-August 2023
Member of a 17-person team providing safe, quality childcare services to ~50 children ages 2-5
Organize fun, age-appropriate indoor and outdoor projects and activities
Maintain cleanliness and sanitation standards throughout all areas of the facility
Ensure optimal learning and nurturing of children by observing behavior and providing guidance toward improvement when identified.
Server/Bartender, Buffalo Wild Wings
North Haven, CT August 2023- Present
Presented menus to patrons and answered questions about menu items in a 70+ seat restaurant, making recommendations upon request
Assisted host or hostess by answering the phone to take reservations and to-go orders as well as by greeting, seating, and thanking guests
Stored food in designated containers and storage areas to prevent spoilage and increase shelf life
Presented wine samples for guests to taste and opened bottles for them upon their approval
Served food and beverages to patrons and prepared specialty dishes at tables as required
Lead bartender on weekend nights, ensuring team members correctly prepare drinks and process payments
Create custom cocktails and shots for patrons
Help inventory and order supplies and stock
Work with security to identify over-intoxicated patrons