Customer Service Brooklyn Ny
Resume:
Hello
I’m Kaitlyn Oelschlagel
Brooklyn, NY 11224
*******.*******@******.***
Skills
Cash Handling, Organization Skills, Scheduling, Time Management, Communication Skills, Typing, Microsoft Office, Problem Solving, Actively Listening, Adaptability, Critical Thinking, Teamwork, Customer Service, Collaboration, Writing, Communication, Compassion, Flexibility, Emotional Intelligence, Responsibility, Strong Leadership Skills, Ability to work in a team environment, Ability to multi-task in a fast-paced environment, knowledge of roller skating safety and rink policies, POS Systems.
Experience
July 2018-August 2018
Bryans Day Camp, 3924 Church Ave Brooklyn NY 11203 - Summer Camp Counselor
● Supervised and ensured camper safety
● Provided guidance and support to campers
● Set a positive example by modeling good behavior and attitudes
● Assisted with meals and ensured campers were properly hydrated July 2019-August 2019
Center For Family Life 343 60th Street Brooklyn NY 11220 - Summer Camp Counselor
● Supervised and ensured camper safety
● Provided guidance and support to campers
● Set a positive example by modeling good behavior and attitudes
● Assisted with meals and ensured campers were properly hydrated April 2021-July 2021
GAP Factory, 400 Fulton Street Brooklyn NY 11201 - Seasonal Sales Associate
● Assisted customers with product selection and provided product knowledge
● Maintained store cleanliness and organization
● Restocked merchandise and ensured shelves were properly labeled
● Assisted with inventory management and stock replenishment
● Demonstrated excellent customer service skills to ensure customer satisfaction March 2022-June 2022
Pier 2 Roller Rink, 150 Furman Street Brooklyn NY 11201- STAFF
● Assisted customers with skate rentals and provided instruction on how to properly use skates 2
● Monitored the rink to ensure the safety of patrons
● Enforced rink policies to ensure a safe and enjoyable experience for all
● Provided excellent customer service to ensure customer satisfaction
● Maintained cleanliness of the rink and surrounding areas May 2022-August 2022
Burlington 4 Union Square E, New York, NY 10003- Sales Associate/Cashier
● Operated cash register and processed transactions accurately
● Assisted customers with product selection and provided product knowledge
● Maintained store cleanliness and organization
● Restocked merchandise and ensured shelves were properly labeled
● Demonstrated excellent customer service skills to ensure customer satisfaction
● Assisted with inventory management and stock replenishment July 2022-August 2022
Center For Family Life 343 60th Street Brooklyn NY 11220- Summer Camp Counselor
● Supervised and ensured camper safety
● Provided guidance and support to campers
● Encouraged positive relationships among campers
● Set a positive example by modeling good behavior and attitudes
● Assisted with meals and ensured campers were properly hydrated September 2022-June 2024
Center For Family Life 343 60th Street Brooklyn 11220- Assistant Group Leader
● Assisted with planning and leading age-appropriate activities for students
● Supervised students and ensured their safety at all times
● Provided guidance and mentorship to students as needed
● Encouraged positive relationships among students and modeled good behavior and attitudes
● Participated in team meetings and training sessions to stay up-to-date on program policies and procedures
● Communicated with parents/guardians as needed about their child's experiences in the program March 2024-September 2024
Luna Park 1000 Surf Avenue, Brooklyn New York 11224- Ticketing Member
● Processing ticket sales transactions accurately and efficiently
● Providing excellent customer service to guests, including answering questions, providing information about attractions, and resolving issues
● Upselling guests about additional packages/promotions
● Ensuring that ticketing equipment is functioning properly and reporting any maintenance issues to maintenance staff
3
● Assisting with other park operations as needed
● Maintaining a positive attitude
● Ensuring guest safety
● Counting cash and credit card transactions
● Maintaining a clean and organized work environment Education
August 2014-June 2019
Coney Island Prep High School, 294 Avenue T, Brooklyn, NY 11223- High School Diplom August 2023-April 2024
College Of Staten Island, 2800 Victory Blvd, Staten Island, NY 10314 - Some College
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