Customer Service Call Center

Cynthia

Perry

OBJECTIVE

To obtain a position that will utilize my education & experience

to the benefit of both my employer and myself as well as maintain a position where growth in the company can be achieved.

*********@*****.*** 840-***-**** San Bernardino, CA EDUCATION

HS Diploma

Currently attending Full Sail

University/Riverside City College

SKILLS

Customer Service, Good Communication, RF Scanner, Office Suite Software, Call Center Software, POS Software, Internet Browser Software

REFERENCES

Available Upon Request

EXPERIENCE

Material Handler/Problem Solver, Kohl’s Distribution Center 02/2024 - 12/2024

Move, store, and organize products using equipment

(forklifts, pallet jacks).

Identify and resolve inventory or operational issues in real- time.

Pick and pack items for shipment.

Ensure accurate stock counts and update systems.

Work with teams to improve processes and resolve

problems.

Personal Shopper, Walmart Inc.

10/2023 - 01/2024

Select and pack items for customer orders.

Offer replacements for out-of-stock items.

substitutions and order status.

Inspect products for freshness and quality.

Notify customers about substitutions and order status. Follow safety protocols while handling groceries.

Warehouse Associate, Nordstrom Inc.

Pick and pack merchandise accurately for customer orders. Organize and track stock using warehouse management systems.

Unload and inspect incoming goods.

Prepare orders for shipping, ensuring correct packaging and labeling.

Check for damage and ensure product quality before shipment. Follow safety procedures and maintain a clean workspace.

Contact this candidate