Customer Service Project Management

James R. Lopez

561-***-**** / Port St Lucie, Fl / ********@*****.*** / www.linkedin.com/in/james-lopez-a2544ba6

PROFESSIONAL PROFILE

Seasoned and detailed oriented Utility permit expert with over a decade of proficiency in mapping electrical distribution systems. Demonstrated success in leading diverse teams, achieving organizational objectives and delivering exceptional customer service. Proven ability to collaborate effectively with teams and work independently among Distribution and Nuclear Projects. Technical proficiency includes Microsoft Office Suite, AutoCAD 2021, Design Manager MicroStation, Geographical Information Systems (GIS) for utilities, Bluebeam.

AREAS OF EXPERITISE

Team leadership Project Management Training Development

Permit Drafting and Design Client Collaboration Problem Solving

PROFESSIONAL EXPERIENCE

Enercon Services Palm Beach Gardens, Fl

Nuclear Senior Drafter, Group Lead, Drafter & Designer 01/2018-Present

Contributed to high-level output in Distribution & currently nuclear product delivery, including system expansion & overhead to underground projects for major utility clients including nuclear plant drawing modification & updates.

Currently modify existing Plant documents per engineer changes.

Coordinated daily workflow of the distribution permit drafting team throughout the drafting portal.

Conducted new member training on utility permit research and plan & profile drawings.

Developed and created templates and manuals for new team members to reduce the learning curve.

Produced new permits and construction drawings using redlines and prints from engineers.

Lucido & Associates Stuart, Fl

Project Designer 08/2022-01/2023

As a valued member of Lucido & Associates, an architectural and landscaping design firm, collaborated with project managers to achieve project goals.

Creating or updating existing site plans using FX Cad 2018

Creating or updating existing land development graphic sheets

Creating or updating existing Density Study sheets

EN Engineering West Palm Beach, Fl

Group Lead/Drafter 12/2013-01/2018.

Successfully managed and resolved challenges associated with system expansion projects, demonstrating adaptability and problem-solving skills.

Led onboarding sessions for new employees.

Decreased turnaround time for tasks, contributing to improved business with clients.

EDUCATION/TRAINING

High School Diploma

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