Customer Service Representative
Resume:
SUMMARY
Motivated and organized individual consistently exceeding company needs.
Demonstrates a strong work ethic, quick learning ability, and positive attitude. Seeking opportunities to enhance skills while driving company growth. EXPERIENCE
Tres LA Group - Front of House
Prineville, OR • 05/2024 - 10/2024
McDonald's - Head of Maintenance
Prineville, OR • 09/2023 - 04/2024
PNW Marketing - Administrator
Prineville, OR • 05/2023 - 09/2023
CONTACT
*********@*****.***
Prineville, OR 97754
SKILLS
EDUCATION AND TRAININ
G
High School Diploma
Pioneer High School
Prineville, OR • 12/2009
Cyndel Mix
• Managed large groups in a timely manner while ensuring satisfaction of all guests.
• Checked food quality regularly
• Resolved any guest complaints or issues promptly, with a positive attitude.
• Kept buffet areas well-supplied for guest satisfaction
• Tailored dining options based on customer preferences Ensured that safety regulations were followed by employees while performing maintenance tasks.
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• Reviewed work orders and prioritized tasks accordingly
• Performed routine maintenance and repair of buildings, grounds, and equipment. Cleaned bathrooms, replenishing supplies such as soap, toilet tissue and paper towels.
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• Stocked shelves with necessary items for use by staff members.
• Organized storage rooms on a regular basis
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
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• Coordinated Meetings.
• Processed payroll
• Managed day-to-day office operations, ensuring efficient workflow Handled correspondence, including drafting emails, memos, and reports for management.
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• Organized
• Attention to Detail
• Employee Motivation
• Department organization
• Communication
• Friendly, Positive Attitude
Flagship - Lead Steward
Prineville, OR • 02/2020 - 05/2023
Crook County Kids Club - Program Coordinator
Prineville, OR • 05/2018 - 12/2019
Brasada Ranch - Housekeeping Supervisor
Powell Butte, OR • 06/2015 - 03/2018
• Reviewed resumes, conducted phone screens, and managed candidate pipelines. Assisted in onboarding of new hires by providing orientation materials and training sessions.
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• Supervised dishwashing staff in multiple kitchens
• Performed dishwashing duties
• Organized storage spaces in all kitchens on site.
• Inspected work areas regularly for cleanliness and safety hazards. Adapted to various roles within the kitchen and dining area, demonstrating flexibility and teamwork.
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• Assisted with unloading delivery trucks and putting away stock.
• Transported pastries and various items to other kitchens Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
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Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
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Supervised children in the play area at all times to ensure safety regulations were followed.
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• Communicated with parents about daily activities and any concerning behaviors.
• Sent out invoices and handled payments.
• Supervised and trained housekeeping staff.
• Created and implemented daily cleaning schedules for staff members. Inspected guest rooms and public areas to ensure they met established cleanliness standards.
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• Interviewed potential hires
Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
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• Worked cross-functionally within the resort for optimal guest satisfaction
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