Customer Service Administrative Assistant
Resume:
Lorena Linares
Miami, FL *****
**********@*****.*** Cell: 786-***-****
PROFILE
Results-driven and highly adaptive professional with nearly fifteen years of progressive experience. Dedicated and innovative server who excels in demanding situations all the while providing a remarkable guest experiences. Accomplished and resourceful team player committed in meeting clients’ needs with the ability to manage multiple tasks at once. Experienced in interacting with all levels of management and excelling in a heavily matrixed and rapidly changing environment. Excellent communication skills in English and Spanish. Hands-on experience in:
• Customer Service • Sales & Marketing • Team Engagement PROFESSIONAL EXPERIENCE
2022 - 2024
Blue Martini — Miami, FL
Host/Cocktail Waitress
Welcoming and interacting with patrons in a professional energetic manner to engage with the customers.
Set up of station & lounge prior to the shift to better focus on the gust experience. 2021 - Present
Mr. Jones — Miami Beach, FL
Bottle Waitress
Escorting of guest(s) to their reserved sections/tables, providing a personalized experience and exception attention to ensure a good time.
Prepare bottle service set ups for a smother turnaround time while maintaining cleanliness and stocked assigned areas.
Ensure that props and items are ready to go for bottle parades. 2014 - Present
Baptist Health South Florida — Miami, FL
Facilities Plant Operations
Facilities Plant Operations, Administrative Assistant 3 Responsible for providing administrative support as well as other duties assigned to all members of the team, including a Director, Data Specialist, Manager, and Supervisor and throughout all entities.
Manage Purchase Requisitions, Purchase Orders and all aspects of budget tracking, expense report creation and vendor management
Participate in various special projects to foster team and entity engagement (i.e. Committees, coordinate team building activities, celebrations)
Prepare/review and submit documentation for health & safety inspections (The Joint Commission, AHCA, fire inspection, certifications, permits)
PROFESSIONAL REFERENCES
Cyrena
General Manager/Boss, Mr. Jones
Laura
General Manager, Blue Martini Kendall
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