Systems Engineer Data Center Manager

Steve Brown

phone: 323-***-****

email: ******@*********.***

linkedIn: https://www.linkedin.com/in/steve-ben-brown-5b713262/ FOCUS: Projects Manager, Systems Team Lead, Data Center Manager Systems Engineering - Linux, Virtual Platforms (VMWare), DevOps Automation, MS Windows, Suite Enterprise Hardware, Cabling (including fiber)

IT WORK HISTORY

( 2017 + ) Director, Chase Ed Global, Lathrop CA

Projects Manager

Systems Engineer

POC - Aquaponics Project

Research project using AI in Automating Systems Processing

( 2015-2017 ) Senior Systems Engineer w/DevOps Emphasis; iControl Networks, Redwood City, CA.

Special contract for EXPERT in Hardware, Linux, and Virtualization

Member of tier-3 customer-facing; platform-operations troubleshooting team

Lead Engineer: Virtualization in VMWare environment

Key member of “Upgrade Team”; transitioned/upgraded legacy components

Systems problem solving directly with production clients

Network troubleshooting

24/7 On-call support, JIRA trouble-ticketing, documenting tools

Lead Engineer: Enterprise Level Hardware - troubleshooting, maintenance, installation, configuration Key Project: Systems wide upgrade of all RHE/Centos Production Servers. Mandatory upgrade of all servers in three sep- arate customer production-facing environments (over 50 servers). Upgrade of company off-site Data Center including up- grade of VM Servers to current ESXi version. Cabling cleanup and organization.

( 2010-2015 ) Data Center Operations Manager and Senior Systems Engineer; AT&T Labs, San Ramon CA.

Data Center Manager

Enterprise Hardware Expert; Integration, Configuration, Upgrades, Decommission for large Telecomm Data Cen- ter; multiple manufacturer - enterprise scale equipment including HP Chassis (including blade servers), IBM, DELL EMC, SUN. SAN STORAGE.

Network elements: Cabling (CAT 5 / FIBER), CISCO, LUCENT-ALCATEL (now Nokia)

Lead Hardware and Systems Engineer including MS Server, Linux, Running in VM Environment.

Direct role working with equipment vendors, electricians/infrastructure contractors, all teams using lab resources Key Project: Relocation of primary back-office Network System from remote location to primary patch panel. This required extensive planning, mapping out the entire back office physical network. Developed system for quick decommission and install of new systems. Maintained excellent record of balancing systems resources for use by multiple teams.

( 5 yrs ) Network Telecomm Programming Engineer, Classic Qwest, Denver CO.

Telecomm Applications Engineer working on switch-monitoring application (Net Expert)

Directly supported Qwest Network Operations Group (150+ staff), with Net Expert-Qwest customized network backbone switch monitoring/alerting application

Application development, configuration, upgrades, deployment, troubleshooting, on-call support, training

( 6 yrs ) Lead Systems Administrator, US West Communications, Denver CO

Systems Engineer: 100-person regional call center

Direct systems support for Sequent-Dynix (Unix) clustered systems located in a 5-state region

Hardware troubleshooting support

Worked directly with systems vendors

End-user (XTerminal) direct support and user training

( 9 yrs ) Projects Manager IT, Ridgeweb Network Services Inc, Littleton CO

Managed the Ridgeweb contract HTTP development team. Major project for Union Pacific Railroad

Worked directly with clients using co-location Internet access services

( 5 yrs ) CIS Instructor, Arapahoe Community College, Littleton CO

Instructor in the CIS department :: Courses Instructor as well as new class designer

( 2 yrs ) Web Services Designer, Bell Blogger, Bell CA.

Worked with the residents of the City of Bell CA, during the uncovering of major corruption by city leaders TECHNICAL SKILL SET - ENGINEERING, SOFTWARE, HARDWARE, NETWORKING

Trouble ticketing/documentation, PM tools :: Atlassian Tools - JIRA, Hipchat, Q-Messenger (AT&T chat), JIRA

Configuration Management :: Puppet-Foreman, GitHub, Kickstart

San Storage:: HP (3PAR, EVA, MSA), IBM, EMC, Oracle-Sun, Hitachi

Server :: HP-DL, HP Blades (C7000), Sun, IBM, DELL, Supermicro, Dell Blade system

Cabling and connectivity: Cat 5-6 copper, Single and Multi-Mode fiber

Network :: TCP/IP and Systems Network Management and Troubleshooting; HP, Cisco and lucent-Alcatel Routers, Juniper Networks; Fabric switching and Load Balancing technologies.

Out of Band :: ILO, IMM, ILOM, DRAC, IPMI ; server monitoring: Xymon, Logic Monitor

Virtualization :: VMware ESXi 4 through 6

Load Balancing :: Installation, Management, Configuration

OS Platform :: RHE/Centos 4-7, Sun Solaris 9-10; Shell Scripting - RHE/Bash, Kickstart, K-C shell

MS Server - 2003/2008, Windows Workstation 7-10

DB :: Open Filer back-office file system; embedded SQL scripting; Oracle admin task scripting EDUCATION & CERTIFICATIONS

B.S. University of Colorado; Mathematics and Computer Science

Member of the Los Angeles Screen Actors Guild

Active California Real Estate Licensee

(working towards) Master of Science, Project Management NON-IT WORK

( 2020-2023 ) Real Property Acquisition, C-21 Realty Team; Bellflower (Los Angeles), CA; active CA Real Estate License DRE ID: 02085989

( 2022 ) Problem Solver - Part Time, AMAZON SORT CENTER - ONT1, Mira Loma CA

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