Customer Service Production Associate

Ronald Glenn

518-***-**** I *************@*****.***

Professional Profile

Motivated individual who has extensive knowledge and experience working with production and in warehouses. Energetic and willing to experience new opportunities. Interested in expanding knowledge and skills in a company to contribute to team success through hard work.

Skills and Highlights

Safety-oriented

Lift 50-75 lbs

Scheduling

Inventory

Manual Dexterity

Mechanical Aptitude

Hand/Power Tools

Goal-Oriented

Warehouse

Pallet Jack

Forklift

Food Preparation

Management

Hiring/Firing

Customer Service

Work History

Bimbos Baker, Production Associate, Albany, NY 2023

Maintained good manufacturing practices, food safety and superior quality standards.

Packaged products coming off conveyor belt.

Moved and stacked materials used in the production of fresh backed products.

Examined and rejected products that did not meet specifications.

Observed, maintained, and addressed issues to prevent and reduce waste, reporting information to supervisor as necessary.

Plug Power Inc, Production Technician, Latham, NY 2020-2022

Worked with silicone and graphite to make the container for hydrogen batteries.

Wired fans and small generators in order to attach them to hydrogen batteries.

Operated various manual hand and power tools for assembly and validation work.

Performed troubleshooting and problem solving to diagnose system and component issues.

Used various specialty tools and equipment for tasks.

Ensured a safe environment for all workers at that site.

Read and interpreted standard operating procedures and assembly instructions.

Merit, Selector, Schenectady, NY 2019-2020

Completed order receipts, packed items to be prepared for shipment.

Took inventory and examined merchandise to identify items that needed to be replenished.

Distributed food products to customers based on information from incoming orders.

Disposed of damaged or defective items or returned them to vendors.

Slidin’ Dirty, Kitchen Manager, Schenectady, NY 2017-2019

Supervised staff members as necessary.

Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Investigated and resolved complaints regarding food quality.

Monitored food preparation methods, portion sizes, et cetera to ensure that food was prepared and presented in an acceptable manner.

Complied with heath and fire regulations regarding food preparation and serving.

Education

Automotive High School, Brooklyn, NY

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