Data Entry Clerk

Teresa Billingsley

Belleview, FL ***** 352-***-**** ***********@*****.***

WWW: penofvirtue.com WWW: https://www.linkedin.com/in/teresabillingsley438904212/

Professional Summary

Experienced, knowledgeable professional with a background in social services and the medical field, offering a diverse skillset. Committed to building strong relationships within the community and beyond. I’m seeking opportunities to utilize my skillset, add value to a company, and make a positive community impact.

Skills

APD/Case Management for Special Needs (CWS/CMS)

Client Needs Assessment

Data Entry/Case Notes/Reports

Annual Client Review Documentation

*Solid written and verbal communication

*Community Outreach

*Task Prioritization/Team Collaboration

*Interpersonal Communication

Work History

Social Worker/Case Manager 07/2014 - 11/2021

People Systems (Agency of Persons with Disabilities) – Ocala, FL

Responsibilities included Fieldwork and assessing the needs of 42 clients.

Coordinating client's budget with services needed.

Assisted in budget shortfalls, resulting in uninterrupted services.

Maintained compliance with Medicaid/SSI resulting in the continuation of state benefits.

Drafted bimonthly reports to the State of Florida.

Researched /Interviewed Group Homes and single-family homes for client placement.

Offered monthly/annual education discussions on safety, sexual abuse, and exploitation.

Interviewed clients, families, and supporting roles to assess situations, limitations, and issues to implement services according to needs.

Completed detailed Annual Reports to summarize interactions with patients and scheduled follow-up sessions.

Offered teaching/education for crisis intervention for emotionally disturbed children and adolescents monthly, and during Annual Support Plan Meetings.

Administered assessments and developed life skill goals based on specific disabilities and barriers to learning.

Referred clients to appropriate team members, community agencies, and organizations to meet treatment needs.

Surgical/Medical Care Coordinator –

Front Desk 07/1997 - 04/2010, 2012-2013

Ocala Surgical Associate/DBA Advent Health – Ocala, Florida

Responsibilities included: Appointments and scheduling for new and existing patients, serving 40, to 60 patients daily, receiving and sending multiple sets of PHI (20+) via facsimile, and charting accordingly.

Conducted admissions assessments to determine patient conditions and risk levels for new patients,

Discussed medical histories with patients to provide the most effective medical advice.

Audited charts and medication for compliance and insurance verification.

Managed up to 10 Referrals daily to Outpatient clinics and/or Specialists for post-surgical care.

Assist with patient check-in/out and collection of all copays.

Coordinated care with external agencies to best support resident needs.

Designed and introduced a teaching & development manual resulting in seamless training.

Liaised with other healthcare professionals to develop comprehensive patient care plans and provide the highest quality of care.

Communicated with patients, ensuring that medical information was kept private.

Managed pre-certifications and verified insurance coverage.

Established and maintained effective communication with staff members, physicians, and community organizations to promote high-quality patient care.

Education

Master of Arts: 05/2019

Saint Leo University - San Antonio, FL

Honors: Cum Laude

Bachelor of Arts: Human Services/ Social Service Administration, 04/2010

Saint Leo University - San Antonio, FL

Hobbies and Interests

School Board Member - Souls Harbor Christian Academy, Belleview FL 34420

Volunteer Admin Assist for two campaigns: one in Florida, and one in Chicago.

Author, Speaker, and Small Group Leader. Paws to Remember ~ A Journal Through Grief, Support, and Recovery 2022

Manager/Team Leader: Corner Café – Coffee shop. Belleview, FL.

I enjoy being outdoors, walking, hiking, and kayaking. Nothing inspires my creativity more than a cup of Earl Grey tea after connecting with nature. Sometimes, after an outing, I'll write a reflective essay about my experience. I find it both therapeutic and enjoyable.

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