Handler/Load/Unload

Dyann Moore

EXPERIENCE

(***) ***- ****

**********@*********.***

DYKEN Transportation, Atlanta, GA — Owner

JANUARY 2014 - PRESENT

- Owner and operating manager for DYKEN trucking company

- Building and maintaining high quality relationships with drivers, managing driver performance, and providing the necessary support to ensure optimal efficiency

- Driving and operating shipping vehicles when necessary

- Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines

- Managing and distributing payroll to truck drivers Sam’s Club, Douglasville, Illinois — Merchandising Lead OCTOBER 2005 - JANUARY 2022

- Assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting new merchandise

- Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates and communicating service goals

- Training associates on processes, procedures, and member service approaches

- Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the sales

- Planning and facilitating forklift training for associates

- Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies

- Participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates

Sam’s Club, Lansing, Illinois — Associate

JANUARY 1990 - OCTOBER 2005

Cashier Operating Supervisor (1990-1991)

- Process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area

- Expediting price checks, approving Point of Sale transactions and markdowns for mainline registers

- Managing cash flow for service registers

Merchandise and Stocking Associate (1991-1994)

- Moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders and helping members while stocking shelves SKILLS

Extensive customer service

and merchandising

experience

Ability to drive and operate

forklift equipment and

heavy machinery

10 years of experience

operating shipping vehicles

Consistent time

management and

organizational skills

Able to easily follow

instructions, problem solve,

and manage high intensity

environments

Timely, precise, and

effective communicator

Strong managerial skills

with many years of

experience managing

multiple departments

Maintains a positive

attitude and a welcoming

demeanor

EDUCATION

Tchula Attendance Center -

High School Diploma (1975)

South Suburban College -

Nurse Aide Certificate

(1980)

- Managing the pricing of merchandise

- Monitoring food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed Receiving Clerk (1994-2003)

- Shipping and receiving truckloads of merchandise

- Ensure freight quality by processing stray and damaged cases

- Maintaining records, logs, and forms regarding freight quality

- Organize warehouse by using power equipment to remove pallets from pallet returns

Club Manager (2003-2005)

- Oversee operations within all departments of the store

- Ensures asset protection, inventory control, Member service, Member and Associate safety

- Recruits qualified Associates to meet staffing needs and achieve Company growth potential

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