Qa Analyst Quality Control

KARTHIKEYAN BALASUBRAMANIAN

Senior QA Analyst

*** ****** ****** *****, *********, ON, N2R 0P2. E: ********@*****.*** Ph: 519-***-****

Professional Summary:

Over 15 years of experience in handling multiple large Complex Projects with Application Development and Testing across various domains.

More than 6 Years in Financial market and Wealth Management

Able to effectively communicate both verbal and written with Team members, Stakeholders, Managers, Developers and Testers innovate and explore new things and worked in multiple projects concurrently with different requirements from project to project.

Involved in creating Effort Estimation, Service Oriented Architecture, Quality Control and Standards, Project Proposals, Risk and Mitigation Plans, WBS using MPP, Metrics Collection and Reporting, Object Oriented Design, Database Technologies, Process, Identifying and Continuous Improvements of Software Development Process.

Expertise in Banking, Healthcare systems, Financial Data Services, Airlines and Insurance Projects and good knowledge on Capital Markets

Strong Expertise in Web and Client based Applications, Sales Force, SAP, ERP, Enterprise Management(EPM), Mobile Applications and Seibel CRM Applications

Performed Sales Force Demo to Clients as part of POC for implementing them for their New Business needs

Expertise in Salesforce Platform like Sales Cloud, Layouts, Dashboards, Reports and Record Type

Coordinated multiple project teams and worked with individual team Leads on all Development and QA activities and its management (Planning, Effort Estimation, Task Assignments, Associate Monitoring and Tracking and Reporting).

Had Strong Negotiation and Influencing Skills for any Risk and Mitigation Plans whenever required for the Projects.

As an experienced Subject Matter Expert(SME) involved in Business Requirements gathering, Business Analysis and Functional Specification Documentation, UAT Acceptance Criteria, Use Cases, Gap Analysis and User Stories.

Worked in Agile Method of Testing and involved in Agile, Iterative and Scrum process.

Expertise in Scrum Ceremonies like Sprint Planning, Daily Stand up Scrum meetings, Sprint Review, Sprint Retrospective and Backlog refinement. Also involved in Story mapping.

Technical Expertise in understanding Data Migration, Data Modeling, Data Mapping, Client and Web based Applications, Data Warehousing, GitHub and ETL Testing

Collaborating with other stakeholders and associates and providing project forecasts and estimates, risks and mitigations, ensure cost efficiency and customer satisfaction.

Leveraging good knowledge of project planning to manage major dependencies, risks and predict timelines for project completion

Expertise in Banking(Financial Accounts Reporting(General Ledger, Balance Sheet and Bank Reconciliation), Capital Markets, Front Office, Forex, Personal, Corporate, International Wire Payments, B2B Payments using Lockbox series, SWIFT Messaging System and Commercial), ION Treasury Management, Healthcare systems, Financial Lending and Leasing and Insurance Projects

Prepared and got approved Business Requirement Document, KPI, Technical Specifications document and Process and Data Flows from client for SDLC(Software Design and Development and QA related activities)

Organizing the Daily Scrum meetings and sharing the update of the Project and interact with the

Client and Business Analysts.

Attending Business Requirement gathering and Functional Specification meetings and providing

valuable suggestions based on the feasibility.

Acted as a Coordinator between Business Owners, End Users and Technical Development Teams by analyzing Business Requirements and sharing with Development Team for proceeding further in Design, Development and Testing Activities.

Attending the Coordination call to analyze the defects as well defects raised in vendor

environment.

Involved in Project gating, proposal, estimation, architecture and Business requirements.

Expertise in delivering the Product and coordinating with different stakeholders and delivering in timely and efficient manner.

Performing Manual Root Cause Analysis for Production Defect in Application Logs

Understanding the Client Requirements and proposed valuable Product and Services.

Planning, Organize and Developing Project Plan. Scheduling, Allocating tasks to be carried out and allocates s resources effectively. Ensured that all the required resources are work allocated.

Good in maintain the Project Artifacts like Plan, Strategy, Defects, Issue Logs, Daily and Weekly Status Report and other Project related documents.

Good hands on Experience with Continuous Integration(CI)/Continuous Deployment(CD) Tool using Azure Devops

Experience in Manual Testing, Testing Principles and Methodologies, Black Box, API Testing, Mainframe, Database, Automation, Functional, Regression, API System Integration, Agile and Waterfall Models, UAT, E2E, Ad-hoc, Web Applications, Client Server Applications, Unit and Integration Testing and Reporting.

Good Experience in Issue Management tools like JIRA and Confluence for maintaining Dashboard, Sprints and Backlogs.

Technical Skills

Project Management

MPP

Testing Tools

QTP10.0, Tricentis Tosca, UFT, ReadyAPI, SOAP UI, Postman

Defect Management

HPQC10.0, Confluence, JIRA, DynaTrace, QA Complete HP ALM, Clearquest

Database

Oracle, MS SQL, DB2, Snowflake, Teradata

Educational Qualification

MCA (Master in Computer Application) from Pondicherry University, India

Master of Commerce (Finance) from Pondicherry University, India

Bachelor of Commerce from Pondicherry University, India

Professional Work Experience:

BMO, London, ON Feb 2022 –Jan 2024

Virtusa

QA Lead

Responsibilities:

Prepared Project Plan, Test Plans, Strategy Artifacts, Logs and Registers, Hierarchy Charts, Contracts and Agreements \

Performing E2E testing with regard to Data, wherein Data is flowing into different systems.

Coordination with other stakeholders to verify the accuracy of data in their corresponding

Systems.

Attending the Defect Triage Call with different stakeholders and and taking appropriate steps to

Get the defect fixed.

Attending the Vendor Coordination call to analyze the defects as well defects raised in Vendor

Environment.

Prepared Project Management Report, Metrics Report and Project Status Report and presented to the Client.

Created the Business Requirements Document and shared all the Deliverables to the Client

Acted as a Coordinator between Business Owners and Technical Development Teams by analyzing Business Requirements and sharing with Development Team for proceeding further in Design, Development and Testing Activities.

Created Test Data and Temp Data based on ETL Data Mapping rules (Data Formats, Unique and Validation) and to test the CSL File Loading functionality.

Applied the Principles of Test Driven Development and interacting with multiple stakeholders, Business, IT Management Team and Cross functional Teams

Worked on updating the API Automation Regression Testing for Front Office and Forex Modules

Organizing the Daily Scrum meetings and sharing the update of the Project and interact with the

Client and Product Owner and discussing on Product Road map development.

Involved in Defect Life Cycle and interact with other Stakeholders with regard to Defects based

On the Severity

Attending Business Requirement gathering and Functional Specification meetings for new proposals on Wealth Management module and providing Valuable suggestions based on the feasibility

Raymond James, London, ON Aug 2021 – Feb 2022

QA Analyst

ROLES AND RESPONSIBILITIES IN THE PROJECT:

Attending Business Requirement gathering and Functional Specification meetings and preparing BRD documents as per requirement

Prepared Project Plan, Estimation, Task Allocation in WBS and worked with other team leads to review of Project Artifacts

Involved in testing the Investment Modules under Wealth Management Application

Interacted with SME, Software Engineering Team and Business on issue basis

Involved in Defect Life Cycle and interact with other Stakeholders with regard to Defects based on the Severity

Attending Business Requirement gathering and Functional Specification meetings with Business and other Stakeholders to finalize the design and providing valuable suggestions based on the feasibility

Involved in all Scrum Ceremonies as part of Agile Methodologies

Consultant Oct 2019 – Jul 2021

Delta Airlines, Saint Paul, MN Nov 2016– Sep 2019

QA Lead

Responsibilities:

Handled multiple project teams and worked with individual team Leads on all QA activities and its management (Planning, Effort Estimation, Task Assignments, Associate Monitoring and Tracking and Reporting).

Maintaining QA Plan within the overall Project Plan, Proposal, PMR and Project Strategy for multiple agile projects.

Managed QA Teams, QA Deliverables, Functional, Integration, System, and Regression Testing and Automation testing.

Conducting Leads Meeting Regularly, Coordinating and interacting with the Leads on Weekly basis

Involved in Status Reports to the Client by coordinating with the respective Leads

Conducted Daily Scrum Meetings with Business, PM, Design Team, BAs and QA Team and Developers.

Conducted Team Meeting Regularly, Coordinated and interacted with the Team on daily basis

Environment: Java, Oracle, SOA, IBM Web Sphere, Rational Functional Tester, JIRA, SQL Server 2000, SOAP UI, SVN, SharePoint, JIRA, Windows/Unix, MS Office, Excel, Selenium and, Rational Team Concert

UHG, Minneapolis, MN Jul 2013–Nov 2016

QA Lead

Responsibilities:

Participated in Project Kick off Meeting, Client Business Meetings, and Go-No-Go Calls during Initial phase and Release/ Closure of the Project

As a Project Manager performed resource estimation and budgeting and project priority.

Responsible to get the signoff for the Project Test Plan and Test Cases and coordinated and support of UAT Test Execution and Test Closure.

Prepare weekly project reports which have data on Test Metrics and Status reports

Creating Work Break Down Structure for the Project using MPP and Assigning Task for the Team Members and Guiding the Team Members regarding functionality

Need to conduct Daily Scrum Meetings with Business, PM, Design Team, BAs and Developers

Environment: Java, Oracle, SOA, IBM WebSphere, Selenium, JavaScript, JSON, Rational Functional Tester, SQL Server 2000, SOAP UI, SVN, SharePoint, JIRA, Windows/Unix, PHP, GitHub, MS Office, Excel, and, Rational Team Concert

Cigna and Walgreens, Chennai, India Jan 2011 - Jul 2013

Senior Test Engineer

Citibank, Chennai, India May 2006 - Jan 2011

Test Engineer

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