Information Technology Network Engineer

Boadu Prempeh

MA, *****

**********@*****.***

508-***-****

PROFESSIONAL SUMMARY

Experienced Network Engineer with a demonstrated history of working in the information technology

and services industry. Strong information technology professional skilled in Network Administration,

troubleshooting, configuration, monitoring Internet Protocol Suite (TCP/IP), Technical Support, and

Managed Services.

ACCOMPLISHMENTS

Part of team who upgraded 3560 switches with new 9300 Cisco switches in various IDF

Set up remote office with VPN WAN design

SKILLS

Working knowledge of IP / routing fundamentals: BGP, EIGRP, OSPF,etc

WAN Technologies: VPN, MPLS

Working knowledge of IP / Routing Fundamentals : VLANs, Trunking, Spanning – Tree, Port – Channels

SolarWinds support

Strong critical thinking and analytical skills

Good team player, willing to share knowledge and learn with and from the team

EDUCATION

University of Debrecen

Business Administration & Economics

2015

WORK EXPERIENCE

Network Engineer

Spectrum

March 2016 – Current

• Provide network support for existing and new network components (include but not limited to

troubleshooting, incident management and service requests)

• Complete Switch installation, maintenance and configuration activities

• Responsible for implementing standard changes

• Assist project teams on major projects by owning some of the taskNetwork Specialist Technician

General Electric May 2014 – Feb. 2016

• Respond to inbound calls from customers and frontline support teams to troubleshoot customer

issues.

• Document actions taken to resolve a customer's trouble within trouble ticket(s).

• Troubleshoot managed customer premises equipment troubles on various routers and switches

configuration errors.

• Work with carrier vendors on local, long distance and international call completion issues.

Troubleshoot and use of call capture tools and debugs to identify call setup failure/completion concerns.

CERTIFICATIONS

CCNA (ROUTING & SWITCHING)

CCNP (ROUTING & SWITCHING)

REFERENCES

Available upon request

Contact this candidate