Quality Assurance Logistics Specialist
Resume:
Andrew Martinez
CONTACT
Houston, TX
************@*****.***
PROFILE
A highly skilled logistics specialist with over 15 years of experience in warehouse distribution and safety management. Demonstrates exceptional dedication to executing, coordinating, and managing logistics operations. Recognized for strong communication skills, effective multitasking, and a collaborative approach to teamwork.
SKILLS
Safety Logistical Planning
Operations Logistical Support
Database Quality Assurance Proficient in Microsoft
Office/Word/ Excel/PowerPoint/
Outlook and Oracle Properties
Bilingual: English & Spanish
EXPERIENCE
All Points warehouse - Dispatch
September 2021- Present
Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
Improved dispatch efficiency by implementing new scheduling and routing strategies.
Sunrise Plastics Inc – Operations Manager
April 2013 – September 2021
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Adjusted and maintained plant equipment for safety and performance.
Followed plant safety procedures, rules, and regulations.
Reduced downtime by quickly identifying and resolving equipment malfunctions or failures.
Farmer Brothers Coffee – Warehouse Logistics Coordinator
April 2012-April 2013
Helped keep inventory accurate by overseeing daily cycle counts.
Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Sunrise Plastics Inc-Warehouse Operator
January 2007- April 2012
Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
Supported continuous improvement, suggesting and implementing process enhancements.
Verified documentation and condition of freight to assure quality standards were achieved.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
EDUCATION
Cesar Chavez High School
Texas Scholar Recognition
2006
Houston Community College
2008-2010
CERTIFICATIONS
Forklift Train the Trainer
Emergency Response Team
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