Customer Service Representative
Resume:
NJ
NAKIGUDDE JULIANAH
**************@*****.*** +256-********* Kampala 102
I am a hard-working and impact oriented sales person with 6 years experience in sales, marketing, cashier, manager and clearing agent with a solid understanding of dealing with all kinds of people. I possess valuable skills such as persuasiveness, creating sales plans that I believe make me best suited for this job. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Computer literacy
Active listening
Administrative duties
Time management
Flexibility
Forecasting sales
Creating reports
Creating sales plans
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Excellent communication
Interpersonal skills
Ashmaya shipping and logistics
Clearing agent,sales person,cashier and
manager
Assist in getting goods cleared through customs formalities Coordinating with the carrier and handling shipping and delivery related activities
Provide professional services of tax declaration to importers and exporters Edge Events
Marketeer and decorator
Defining and managing the brand
Producing marketing and promotional materials
Managing social media
Decorating events for clients
Hospitality
Youth Hub Uganda (NGO)
Volunteer
Empowering youth in using their skills and art to strengthen society Summary
Skills
Experience
Encouraging involvement of women in all stages of development Reaching out to the youth and encouraging them to use their talent to communicate to society
Smart Cargo Ltd
Manager, secretary,clearing agent and
cashier
Office management
Case file organization
Preparation of meetings
Taking down loose minutes
Assist in getting goods cleared through customs formalities Coordinating with the carrier and handling shipping and delivery related activities
Kids House
Sales person
Present, promote and sell products/ services to existing and prospective customers
Establish, develop and maintain positive business and customer relationships
Perform cost benefit and needs analysis of existing/ potential customers to meet their needs
YMCA KAMPALA
High School Diploma
11/2018
Makerere Secondary School Kampala, 102
UCE
11/2016
Professional Affiliations:
Age: 21 years
Gender: Female
Hatam Abdul, Arabian investor in Uganda, Kids House limited, Ham shopping ground Block S, +971-**-***-**** Nyanzi Ashiraf, Chairman, Ashmaya Shipping and Logistics company, +256-********* Mirembe Kylar, CEO, Edger graphics and Events decorations, +256-***-****** Mutebi Brain, CEO, Smart Cargo associates Uganda, +90-539-***-**-**, Turkey and Uganda English: First Language
Swahili: C1
Advanced (C1)
Education
Tel
Personal Information
References
Languages
Am a good chef
Am a good team leader
am good at listening
Activities and Honors
Contact this candidate