Abu Dhabi Customer Service

Michelle Gumad-ang

Address: **** ********* **.

Kelowna, BC VIW 3S9 Canada

Contact No. : +1-250-***-****

E-mail:*********@*****.***

CAREER OBJECTVE:

Looking forward to join a progressive organization where I can pursue a successful career by utilizing my skills, abilities and experience to the maximum extent with full potential. Being a professional, I feel confident that I can achieve level of performance, which is short into perfection.

EMPLOYMENT HISTORY

LAGARDERE TRAVEL LLC YEAR 2023- 2024

Todd English Pub and Market Restaurant

Zayed Abu Dhabi Airport- Abu Dhabi UAE

Senior Cashier/Waitress

Duties and Responsibilities

Knowledge of POS system

Handling cash, credit and check transaction.

Receiving and maintain stock supplies.

Providing excellent wait service to ensure customer satisfaction.

Taking customer orders, serving food and beverages.

URBAN FOODS LLC (GEANT SUPERMARKET) YEAR 2021-2022

Mezzanine Floor, Bay Avenue - Dubai UAE

Cashier/Customer Service

Duties and Responsibilities

Manage transactions with customers using cash register.

Scan goods and ensure pricing is accurate.

Collect payments whether in cash or credit.

Issue receipts, refunds, change or tickets.

Cross-sell products and introduce new ones.

Resolve customer complaints, guide them and provide relevant information.

Greet customers when entering or leaving the store.

Maintain clean and tidy checkout areas.

Track transactions on balance sheets and report any discrepancies.

INNOVEX TRADING L.L.C. YEAR 2018- 2020

Al Ghurair, Dubai UAE

Sales Associate

Duties and Responsibilities

Communicating with customers.

Assisting customers in selecting the right product.

Performing financial transactions and demonstrating knowledge of the product being sold.

Meeting sales goals and creating business relationships.

Being persistent under pressure

Maintaining keen awareness of the customer's needs.

WIENERWALD RESTAURANT YEAR 2016-2018

Dubai Internet City

Kitchen Staff

Duties and Responsibilities

Responsible for prep work of main kitchen and associated kitchens. Including a.m. line, p.m. line, and special functions

Responsible for plating of salads and desserts.

Responsible for maintaining a clean uniform.

Other duties as assigned.

Responsible for cleanliness of work area.

Must monitor inventory at all times and report items that need to be reordered.

Responsible for receiving incoming food orders and rotating stock

CHIA’S FASTFOOD RESTAURANT YEAR 2014-2016

Kisad Road, Baguio City Phil.

Waitress

Duties and Responsibilities

Greeting customers once they are seated

Presenting menus to customers

Explaining menu items to customers

Be patient and wait for their customers to place their order

A part from escorting the customer to their seats, help old people and children physically challenge the people in any way you can.

Check with customers to ensure that they are enjoying their meals and take action to correct any problem.

Cleans and removes dishes from the table after service is completed

PIZZA HUT-SM BAGUIO YEAR 2012-2013

UPPER LUNETA HILL, BAGUIO CITY

Kitchen Crew

Duties and Responsibilities

Prepare kitchen utensils such as pots, dishes that can be used in cooking.

Prepare ingredients that can be used in a certain food.

Wash and chops vegetables, fish, meat and weight and measure ingredients

Cook a food that a customer orders.

ACADEMIC QUALIFICATION:

Degree: Bachelor of Science in Hospitality Management

University of the Cordilleras- Baguio City, Philippines

PERSONAL PROFILE

Name: Michelle M. Gumad-ang

Nationality: Filipino

Religion: Christian

Civil Status: Married

Date of Birth: Sept. 25 1991

Visa Status: Working Visa

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

MICHELLE M. GUMAD-ANG

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