Gaming Associate Supply Chain

West Sacramento, CA ***** +1-310-***-**** **********@*****.*** WWW: Bold Profile

MARIBEL CASTANEDA

SKILLS ● Research and Organizational Skills ● Microsoft Office/Google Suite

● Conflict Management ● Supervising experience

● Customer Relationship Management ● Workforce development

● Supply chain & Logistics ● Salesforce and CRM Software

● Case or Account management ● Executive support

● Bilingual ● Writing and Editing Skills

Seeking a position in your company, involving responsibility and working with others to achieve Company goals.

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes. PROFESSIONAL

SUMMARY

LINE WORKER 10/2024 to Current

Labor Max Staffing Agency, Sacramento, CA

EXECUTIVE ASSISTANT 10/2023 to Current

SAR - Self Recovery And Awareness, Sacramento, CA

WORK HISTORY

Collaborated with team members to meet daily quotas and improve overall productivity on the line.

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● Participated in training sessions to enhance skills and knowledge. Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.

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Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.

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Scheduling: Managing the executive's calendar, including scheduling meetings, agendas, and travel

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Communication: Answering and responding to phone calls, taking messages, and prioritizing emails

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● Organization: Preparing for meetings, gathering documents, and attending to logistics

● Paperwork: Filling out expense reports and other paperwork Representation: Representing the executive internally and externally, and acting as a liaison between the executive, key executives, and employees

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● Writing/Editing: Grant Writing and Editing

EMCEE/STAGE PERFORMER 03/2018 to Current

All My Saints LLC., Sacramento, CA

GROUP HOME MANAGER 09/2022 to 06/2023

The Cedars of Marin, Ross, CA

INDEPENDENT CONTRACTOR 05/2022 to 09/2022

Instawork, San Francisco, CA

● As an independent artist, I have hosted several events and shows

● Coordinating sets, introducing artists and entertaining guests through intermissions Working hand in hand with the DJ, building and establishing positive relationships with clients, vendors and guests

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Performances, stage presence, confident character, excellent pronunciations in English and Spanish

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● Emcee events for shows, community events and weddings

● Managing the medications, finances, diet and daily activities of the clients and residents

● Assist in the recruitment and hiring of residential staff

● Supervise assigned residential staff

● Conduct regular supervision meetings with assigned staff

● Coordinate staff schedules

● Assist in training of residential staff

● Attend Agency and Management team meetings

Review case plans and other client-related documentation in conjunction with the program case manager

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Assist Program Director with outreach to community agencies and collaboration partners citywide

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● Work emergency coverage as needed which could include evening, weekends and holidays

● Coordinate petty cash and other house accounts

● Participate in on call back-up pool for program

Conduct weekly inventory of household supplies (food, cleaning supplies, office, other) and arrange for needed items to be purchased

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● Manage maintenance of facility and equipment

● Ensuring that ISP systems and documentations are updated daily

● Ensure all CCL regulations are adhered to by staff and as they pertain to the facility

● Administer Medications Correctly and Record Keeping

● Act as liaison to all agencies involved in services for residents, i.e

● COFR, Programs Clients attend, and family and friends

● Adhere to CARF, COFR and relevant agency rules and regulations

● Follow CAC policy and procedures

● On call 24 hours a day, 7 days a week

● Perform other duties as necessary

Work in a variety of industries from Auto Parts Distribution Centers to Hosting Catering Events

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Working in Senior Homes to working in Amusement Parks doing a variety of work such as In-depth store Inventory, Packaging and Receiving, Store Marketing, Custodial, Cashier, Event Planner and Server, Bar Backing and Runner, Dishwasher, Traffic Control, Assembly Line Tech, Lawn Care, Construction, and Prep-Cooking

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Warehouse work is very common but I am a quick learner, natural leader and hard worker who can do any job!

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● Have been offered positions, but I am looking for right one to commit too ASSISTANT MANAGER 10/2021 to 05/2022

Girl Scouts Heart of Central California, Sacramento, CA FAMILY RESOURCE AIDE 10/2020 to 09/2021

AMERICOPS VISTA, Sacramento, CA

MENTAL HEALTH TECHNICIAN 03/2020 to 09/2020

Sierra Vista Hospital, Sacramento, CA

● Supervise and train staff

● Review staff performance and offer constructive feedback

● Collaborate with team leads on setting and achieving team-specific goals Purchase inventory based on current trends, availability of new products and customer interest

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● Display merchandise to maximize purchasing appeal

● Organize sales and product demonstrations

● Write sales and customer reports and make recommendations for improvements

● Interact with customers and resolve complaints or grievances Manage online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting

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● Develop and implement ecommerce strategy in order to improve website performance

● Work with developers to improve website speed

Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition

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● Re-Platforming website to new CMS, making website mobile capable Research market in order to discover new trends and technologies in order to improve website performance

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Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve kpis

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Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media

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● Develop content calendar and oversee website uploads and landing pages development

● Report on performance

● Assisting clients in receiving services by telephone and in person

● Getting clients involved in beneficial activities that would meet their case plan goals

● Assessing clients and gathering relevant information Offering information and supporting clients and their families through their case plan objectives

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● Providing Crisis Intervention and referrals to resources and program services

● Maintaining accurate records and preparing reports

● Participating in training, supervision, and meetings

● Watch for signs of child abuse and report any incidents that may indicate

● Social Work and Case Management

● Organizing Community Events and Resource Fairs

● Canvassing areas by foot D2D and B2B

Creating Flyers, Power Point Presentations and Curriculum Visual Aides and Educational Tools for enhanced learning

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● Responsible for monitoring patients in a very organized and timely manner

● Re-direct and de-escalate patients if they become highly confused or upset

● CPI trained, hands-on facility

● CPR and First Aide Trained

● Also, responsible for charting patients private information, following patients privacy CASINO DEALER 12/2019 to 03/2020

Hard Rock Casino, Sacramento, CA

GAMING ASSOCIATE 09/2017 to 12/2019

Knighted Ventures LLC, Emeryville, CA

DELIVERY DRIVER 01/2016 to 05/2016

Amazon, San Leandro, CA

BOOST MOBILE STORE MANAGER 01/2015 to 12/2015

Boost Mobile Authorized Retailer, Sacramento, CA

WRITING TUTOR/TEACHERS ASSISTANT 10/2011 to 01/2015 Sacramento City College, Sacramento, CA

protection protocols

● Working with RN's to provide a safe and caring environment for patients

● Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards. Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.

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Maintained a secure gaming environment through consistent surveillance, identifying potential cheating or irregularities in gameplay.

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Dealt cards in Blackjack, Texas Hold'em, Baccarat, Pai Gao and several other table games and monitored players' behavior for signs of cheating.

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Collaborated closely with floor supervisors regarding rule enforcement or escalating issues beyond normal dealer responsibilities.

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Responsible for overseeing the gaming operations live on the gaming tables, ensuring that procedures are followed through and through, working together with dealers and other casino personnel to maintain the integrity of the games and provide an engaging and entertaining experience for the customers

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● Accountable for documenting gains and losses in ledger on and off the table Trusted with the safe keeping, organizing, paying and receiving of chips worth hundreds of thousands of dollars

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Overall, keep mental and written records of errors, buy in's, cash out's, big pay outs, equipment changes, suspicious activities and camera checks

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● Responsible to the organization of packages in totes in company vehicle Responsible for routing from location to location using either, DORIS or RABIT, to scan and deliver

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● Also responsible for communication between Dispatch and Customer Service

● Responsible for the management of Boost Mobile Stores in the Sacramento Area From opening the store, inventory, store marketing and promotions to customer service and daily ledgering with consistent communications with our regional manager

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● Coach and Guide college students to understand and expand their skills in English Writing Provide support and guidance in helping students recognize their own errors, then giving them the knowledge they need to prevent recurring errors and become more confident and independent in their writing skills

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In addition, one is assigned to assist an English Teacher per semester to facilitate and support the students from learning the materials covered in class; moreover, one helps prepare lectures, grade assignments and tests and provide feedback on assignments and overall student progress

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One is responsible for meeting with students outside of class to tutor and mentor them through the semester

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San Francisco State University, San Francisco, CA

Bachelor of Arts, Liberal Arts & Sciences, 11/2024 Sacramento City College, Sacramento, CA

Associate's Degree, Liberal Studies, 07/2015

Keema High School, Sacramento, CA

High School Diploma, 01/2010

EDUCATION

CERTIFICATIONS ● Social Media Marketing

● Driver's License

● Non-CDL Class C

● Flagger Certification, 06/01/22 to 06/01/26

● Fully Certified Traffic Control/Flagging

● DSP 1, 10/01/22 to Present

● CPR Certification, 09/01/22 to 09/01/24

● First Aid Certification

● RBT Certification

● CPI Certification

● CDL

● CDL A

I have two years of administrative training from my volunteering at River City High School's Student Success Center and R.I.S.E Center at Sacramento City College. Estella De La Torre the Head Coordinator of the Student Success center trained me for one year, and I volunteered at R.I.S.E as well for a year.

ADDITIONAL

INFORMATION

PERSONAL Work Permit: Authorized to work in the US for any employer INFORMATION

ASSESSMENTS ● Teamwork: Interpersonal skills, Proficient, 09/01/21

● Customer service, Proficient, 07/01/21

● Management & leadership skills: Impact & influence, Proficient, 10/01/23

● Working with MS Word documents, Proficient, 06/01/21

● Retail customer service, Proficient, 05/01/22

● Sales skills, Proficient, 07/01/21

● Attention to detail, Proficient, 06/01/21

● Delivery driver, Proficient, 07/01/22

● Supervisory skills: Motivating & assessing employees, Proficient, 08/01/20

● Work motivation, Proficient, 09/01/21

● Analyzing data, Proficient, 09/01/21

● Work style: Reliability, Proficient, 03/01/24

● Home health aide skills, Proficient, 03/01/24

● Case management & social work, Proficient, 09/01/23

● Customer focus & orientation, Proficient, 07/01/21

● Work style: Reliability, Proficient, 09/01/21

● Scheduling, Proficient, 09/01/23

● Work style: Conscientiousness, Proficient, 08/01/23

● Administrative assistant/receptionist, Proficient, 09/01/21 Spanish

Native or Bilingual

LANGUAGES

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